RCM Medical Biller/AR Collections Specialist 02

JOB POSTING- RCM Medical Billing/AR Collections Specialist 02

“Investing in PEOPLE”

Are YOU looking for a career where YOU can grow and develop into the industry standard?

Are YOU ready to be part of a Team Centric department supporting each other?

Are YOU passionate about customer service?

Then consider joining the VWi Team!

VWi is a leading business-services provider relied upon by more than 2,000 global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.

Our benefit package offers: Health insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Flexible Savings Account Dependent Care, Dental insurance, Vision insurance, Long Term Disability (LTD), Short Term Disability (STD), Employee assistance program , Basic Life insurance (100% employer funded), Basic Employee AD&D (100% employer funded), Employee Teladoc (100% employer funded), Voluntary Employee Life, Voluntary Spousal Life, Voluntary Child Life ,Legal Services, Critical Illness, Accident, Hospital Indemnity, Allstate Employee Universal Life, Allstate Voluntary Universal Life Spouse, 401k, and a generous Employee Referral Program.

We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annual, and more.

To promote physical, mental, emotional and financial wellness VWi offers: Monthly breakfasts, Monthly Food Trucks, beautifully decorated Lactation Room, Peaceful Wellness Room, high tech training room, Monthly Lunch and Learns (local community non-profits and organizations offer local resources and programs), variety of outdoor and indoor games (cornhole, puzzles, games, and more), bright and equipped break areas, furnished and gated outdoor patio, Monthly DEI initiatives, community philanthropic opportunities (October: Breast Cancer Awareness); FREE VWi Leadership Academy for those pursuing a Management Track, Over 1,200 FREE training courses available for career development, Health Fairs, a clean and safe environment, CDC Covid protocols, and so much more…

Overview:

VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).

The Billing Specialist will be responsible to initiate contact with patients to effectively explain the balance due and the options and process of making payment(s) in a professional and helpful manner. They must have the ability to provide solutions to the patient and assist in satisfaction of the balance or, if necessary structure payment plans.

Essential Job Functions:

• Multitasks in various billing systems to gather billing and collection information to perform collections
• Follows processes in respect of client/patient accounts
• Retain and apply multiple aspects of client requirements and billing processes.
• Prepares, reviews and submits monthly billing in accordance to established procedures
• Continually works on clearing rejections, denials and returned claims
• Reviews payment from primary payors and submits secondary claims
• Enters notes into appropriate databases for future collections efforts and inter-departmental communications
• Works inbound and outbound call queues/ emails, effectively communicating with patients to explain balances and the options/process of making payments
• Queries clients directly regarding documentation, ICD-10, CPT and/or HCPCS codes
• Maintain a high level of accuracy, quality control, and performance standards to ensure established goals are consistently met
• Communicates to team lead any issues or concerns related to charging/edit/denial trends
• Maintains flexibility regarding schedule changes
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills
• Excellent customer service skills
• Knowledge of government and commercial payer guidelines, member eligibility and medical billing; such as invoices, EOBs and appropriate billing forms
• Self-motivated and adaptable to coaching environment
• Positive attitude and team oriented
• Knowledge of billing and EMR systems

Education and Experience

• 1+ Years’ experience working with RCM medical software – billing/coding
• Basic knowledge of Excel, Word and Outlook
• Bilingual (English/Spanish) is a plus

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• This position will require travel - up to 0%
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

We are committed to diversity in the workplace.

Must be authorized to work in the U.S.

Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace

Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!