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Operations Specialist - Remote, USA

Velocity Vehicle Group Whittier ,CA
  • Posted: 25 days ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

The Operations Specialist partners with operations management to drive operational success. The responsibilities and core functions are as follows:

Core Functions and Responsibilities:
 

The Operations Specialist partners with operations management to drive operational success. The responsibilities and core functions are as follows:

• Supports a culture of Safety through reporting, training support and maintaining records

• Ensures vendors are paid timely and accurately utilizing Docuphase

• Monitor and review accounting schedules to provide training and quality assurance within Service accounting processes

• Reconciles payments daily for Service Department

• Provides reporting and metrics to Service Management supporting strategic goals

• Process and support Service Staff payroll

• Assist the Service Training Department in Technician and Staff development through reporting, tracking and project support

• Promote a successful customer experience by supporting both internal and external communications (including social media mgmt., Medallia mgmt., Internal Communication boards, etc)

• Develop process and policies to continuously improve the Service Department operations

• Willing and able to contribute to strategic projects within the Service Department

 

Central Team Functions:
 

• Excellent in problem prevention, quality assurance and creative problem solving through ongoing training, cross-training/job rotation and mentoring.

•An in-depth understanding of the expectations, ensure that the quality of operations is never compromised.

• Actively supports Service Management through planning and scheduling, improvement projects and expanded assignments.

• Facilitate problem solving by ensuring that the necessary data and information is always considered in order to obtain the best results.

• Proactively work to assist others in achieving the organization’s objectives.

• All decisions and actions are taken in a manner that builds trust and promotes compassion for our team and our customers.

 

Prerequisites & Qualifications:

 

• Bachelors Degree or 5+ years’ experience

• Effective communication skills

• Proficient in remote working tools (Zoom, file sharing, etc)

• Well-developed organizational skills

• Coaching and/or mentoring skills

• Experience supporting/leading projects and working with lean methodologies

• Heavy-Duty truck experience desired

 

Company Description
Velocity Vehicle Group is the premier group of commercial vehicle dealerships in the Southwest with locations in Arizona, California and Nevada www.velocityvehiclegroup.com

Velocity Vehicle Group

Why Work Here?

Velocity Vehicle Group offers a rewarding career with competitive pay. You will have fun, work hard, learn and grow.

Velocity Vehicle Group is the premier group of commercial vehicle dealerships in the Southwest with locations in Arizona, California and Nevada www.velocityvehiclegroup.com

Address

Whittier, CA
90601 USA

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