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Customer Account Specialist

Vectorply Corp. Columbus, GA
  • Expired: 13 days ago. Applications are no longer accepted.

This position is located in Phenix City, AL.

Description: Vectorply is a dynamic market driven company with a strong focus on exceeding our customers’ expectations. The Customer Account Specialist’s responsibilities are very diversified, handling every aspect from order entry to customer delivery. As a member of the Sales Team, a CAS represents the company to customers and distributors. They understand our production capabilities and possess a knowledge of our industry so they can best help those wanting to buy our materials. One of Vectorply’s mission statements is, “make it easy for our customers to do business with us” and Customer Account Specialists ensure this mission is fulfilled.

Experience /Skills:

  • Four-year degree (preferred)
  • Two years customer service experience (preferred)
  • Strong verbal, written and organizational skills
  • Ability to work cohesively in a team environment
  • Outgoing personality and strong initiative
  • Proficient in Microsoft Office

Responsibilities:
Sales Territory Support – 80% of time

  • Participate in daily production meetings and relay pertinent information to territory Sales Manager.
  • Support Sales Manager by learning customer specifics and assisting with their goals.
  • Maintain a thorough understanding and working knowledge of composite materials and Vectorply’s production.
  • Promptly address customer and distributor inquiries via phone and email.
  • Facilitate sample requests, quotes, new customer communications and other customer focused tasks.
  • Connect with customers/distributors developing trusting relationships where your goal is to make it easy to do business with us.
  • Occasional travel for events, tradeshows and/or customer visits. Administrative – 20% of time
  • Work within operating systems to enter orders, inquire about inventory and review sales history to make informed decisions associated with ensuring product delivery according to customer expectations.
  • Manage assignments pertaining to reporting, internal communication and general operations.

Ongoing duties:

  • Meet or exceed annual goals.
  • Comply with all company policies and procedures.
  • Protect confidential information.
  • Other duties as required.

Vectorply Corp.

Why Work Here?

Vectorply is a dynamic company growing exponentially as a producer of composite reinforcement material in a market that is just taking off!

Vectorply is a private company with headquarters in Phenix City, Alabama. Vectorply is a leading producer of composite reinforcement fabrics in the United States and abroad. As one of the top suppliers in the North American marine market, customers such as Malibu Boats, Correct Craft (Nautique), and Viking Yachts rely on Vectorply to provide high quality engineered fabrics to produce their various models of boats and yachts. Vectorply is also a major supplier to the aerospace, transportation, infrastructure and sports and recreation composite production markets. Their fabrics are used in airplanes, bridge beams, and a wide range of snowboards and skis such as Burton Snowboards and K2 Skis. Vectorply fabrics have helped numerous riders win gold medals on the ski slopes, including Olympic champion Shaun White on a Burton board. Website: http://vectorply.com/

Address

Columbus, GA USA
Columbus, GA
USA