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Technology & Customer Service Specialist

Vaughn Automotive Group
Alexandria, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Technology Specialist

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Technology Specialist. The Technology Specialist will introduce customers to their new cars and review the features of each vehicle at the time of their delivery. The Technology Specialist will also serve as a resource for customers who have any questions about how to use the advanced functions of their vehicle.

Job Responsibilities

  • Assist customers as they visit the Technology Center to get assistance with Bluetooth, navigation, and any other technology related issues.
  • Be available during business hours to troubleshoot problems or provide additional education on vehicle features.
  • Be available to provide additional support away from the dealership. If a customer needs assistance with programming (garage doors, gates, etc.) or cannot find a convenient time to come to the dealership, the specialist will (by appointment) meet the customer’s needs at their home or office.

Job Requirements

  • The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.
  • Must be savvy with technology and the use of current technological systems. 
  • Must be able to create videos, provide walk-arounds of vehicles, speak publicly and relate to many different types of clients. 
  • Must be able to manage time well with appointments and projects for the dealership at the same time.  Must have a high level understanding of customer service and be able to deliver needed information in a professional, patient and courteous manner.

Education and/or Experience

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

College graduate and technology sufficient (meaning: owns/uses smart phone, Internet savvy, computer literate).

Compensation Package

In addition to career-long personal development, our associates enjoy much higher than average area compensation, continuous training and many benefits including:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Vision Insurance
  • Employee Discounts

About Our Dealership

Lloyd Vaughn established Vaughn Motors in Bunkie in 1998 and has since grown to 6 locations serving the Central Louisiana area.  Lloyd's goal for Vaughn Automotive is to become one of the best known and most respected Dealerships in Central Louisiana, with a long history of outstanding customer satisfaction and service. We have a strong and committed staff with many years of experience satisfying our customers' needs.  We are looking for self-motivated individuals interested in advancement in a growing company.

We invite you to take a look at us and join our team!

Vaughn Automotive Group

Address

Alexandria, LA
USA

Industry

Business

View all jobs at Vaughn Automotive Group