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Educational Sales Account Manager (Work from Home)

Varsity Tutors
Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About Varsity Tutors: 

Varsity Tutors, a Nerdy Company, is the leading direct-to-consumer platform for live online learning benefiting both learners and experts. We have built a comprehensive online learning destination that enables the delivery of scaled high-quality live expertise for learners of all ages across thousands of subjects and multiple learning formats through the application of technology and AI. We've raised $107M million in venture capital from TCV, Learn Capital, and the Chan Zuckerberg Initiative. We also recently announced that Nerdy, the parent company of Varsity Tutors, plans to go public via a SPAC with TPG Pace Tech Opportunities later this year, with a $1.7 billion market valuation.

We succeed thanks to a diverse mix of talented people who want to come, to stay, and do their best work. If you love learning, technology, and making a true impact, you're going to love working here!

Description:

Varsity Tutors is looking for Educational Account Managers to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need!

Educational Account Managers are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive consumption, and increase retention and existing sales (renewals) by strengthening client relations and providing high-quality service. This is a full time, remote position that is a combination of both a sales and service oriented role. Educational Account Managers will work closely with our sales and training teams and help ensure a positive experience for our clients.

Pay: $40,000 base salary with $12,000 variable bonus potential, which comes to $52,000 on-target earnings. We also offer uncapped bonuses which allows top performers to earn substantially higher for exceeding goals. Bonuses are paid out on a monthly basis.

Benefits: Full-time employees qualify for our full suite of benefits including health insurance (medical, dental, vision, long-term/short-term disability), 401k matching plan, PTO, paid holidays, 1 floating holiday (for your bday or other important day!), full access to our learning products (1:1 tutoring, online classes, School@Home), and more.

Location: Fully Remote (Work from Anywhere in the U.S.)

Schedule: Full-time (40 hours per week), including 2 evenings each week and full shifts every other weekend

Qualifications:

  • Education, teaching, or tutoring experience is preferred, but not required
  • Account management, client relations, and business development experience is a plus
  • High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations
  • Strong problem solving skills and ability to adapt quickly in a fast-paced environment
  • Conflict management skills and the ability to use high level judgement when managing student behavior
  • Excellent verbal and written communication skills
  • Ability to work independently and multi-task

Responsibilities:

  • Assess and understand the needs of our clients to be able to make recommendations for educational products and services
  • Achieve sales and client renewal targets set by management
  • Conduct high-volume of outbound calls to former clients to re-engage and assess new needs that Varsity Tutors can help with
  • Engage actively by phone with customers for a minimum of 3-4 hours per shift, 65-80+ calls per day
  • Understand the products and services offered
  • Assist in client service and build strong relations with our students and families
  • Manage client records to ensure proper follow-up
  • Communicate effectively with internal team and external customers
  • Attend paid training facilitated remotely via Zoom and pre-recorded modules 

Varsity Tutors Leadership Principles

Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot

Benefits/Culture
  • Healthcare Plans (Medical, Dental, Vision, Life)
  • 401k Company Plan
  • Remote Position, fully work from home (or wherever you like!)
  • PTO plus a floating holiday
  • Paid VTO ("volunteer time off" to do community service/charity work)
  • 52 hours of Free Learning Sessions per year for you or immediate families members and free access to our Virtual School Day classes and School@Home program
  • Once in a lifetime opportunity to help transform how the world learns!
  • Fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture

Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)

Varsity Tutors

Address

Atlanta, GA
USA

Industry

Business

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