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Customer Service Representative

Valvoline Instant Oil Change Overland Park, KS
  • Posted: over a month ago
  • $11 to $14 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

NOW STARTING TECHNICIANS AND CSR's at $11 per hour!!!

Click the link below to start the application process:

https://my.peoplematter.com/Westcolube/hire

Overland Park, Shawnee, Olathe

What you'll do
The Customer Service Advisor at Valvoline Instant Oil Change (VIOC) acts as the voice between our Technicians and our customer's satisfaction. This person greets all incoming customers and will be the first interaction someone has with our service center. This role is entry level and will begin with an on-the-job training program to ensure confidence in the position.

Our Customer Service Advisors engage with people all day every day. No previous mechanic training required

Position Responsibilities:
• Act as the face of a service center
• Greet and listen to customers upon entrance
• Give advice on oil change options to help customers identify their needs
• Explain mechanical recommendations to customers
• Interact in a friendly manner to gain customer trust
• Turn first time customers into repeat customers
• Answer customer questions
• Work in a team atmosphere to provide quick and excellent service
• Maintain a clean, safe, and presentable workplace

What we're looking for
• Effective interpersonal skills
• Oral and written communication skills
• Ability to lift up to 50lbs
• Full mobility and the ability to work with your hands above your head
• The ability to see details at close range (within a few feet of the observer)
• Goal oriented
• Ability to multitask
• Works well under pressure
• Customer Service

Why choose a career with VIOC?
For over 20 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate 18 locations in the Kansas City metro area and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today!

Benefits include:

• Competitive pay & flexible work schedule
• Flexible hours
• We promote from within - a commitment we are passionate about
• No late evenings
• Paid vacation,
• Holidays
• Medical, dental, life and supplemental insurance

*Terms and conditions apply and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

· Principals only. Recruiters, please don't contact this job poster.

· do NOT contact us with unsolicited services or offers

Valvoline Instant Oil Change

Why Work Here?

Room for growth, bonus potential, fun atmosphere, no late nights!

Valvoline Instant Oil Change is looking for Automotive Technicians and Assistant Managers for our locations in the Kansas City area. Do you want a great face to face customer service position or a fast-paced, hands-on service job in a stable, growing company? 95% of our Store Managers start as entry level Customer Service Advisors and Automotive Technician team members. When you join Valvoline Instant Oil Change as a Customer Service Advisor or Automotive Technician, you begin a fun job and the prospect for a brand new career! We provide all the training - you bring your customer service mentality and the desire and ability to learn. You can succeed and have a great future with Valvoline Instant Oil Change!

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