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Customer Service Representative

Valley Proteins, Inc. Winchester, VA

  • Expired: January 18, 2021. Applications are no longer accepted.

Do you enjoy problem-solving? Are your people skills top-notch? This is a great opportunity to use your language skills assisting businesses in the restaurant and food industry around the country with their most critical recycling issues.

Valley Proteins, Inc. is looking for a Customer Service Representative focused on the Finished Goods area of our business at our headquarters located in Winchester, VA. This is a critical role responsible for preparing export documentation in addition to submitting required governmental reporting.

You will also be entering and following up on domestic customer orders to ensure on-time delivery and other administrative duties to support the Sales Department. As a member of the team, you can expect: Competitive pay Great Benefits - medical, dental, vision, profit sharing, paid time off $500-$1000 annual contribution towards healthcare savings account 3% guaranteed contribution to your 401(k) account Training - We have a robust training program for our customer service team. You will have all the tools you need to be successful in the role and feel truly valued by the company.

Advancement opportunities - Advancement is always possible here. We are always looking for key players motivated to move up into higher level roles. Environmental impact - Make a positive impact on the environment and feel good about what you are doing!

You are helping to recycle useful by-products that would normally go into the landfill. If you have the following, we want to hear from you: 2+ years of experience in customer service, shipping, or other supply chain role. Proficient in MS Word, Excel, Outlook and Access.

Ability to work without direct supervision. Self-starter with excellent work habits. Strength in detail, superior organization, and follow-up skills.

Strong critical thinking skills and problem resolution. Job Responsibilities for this critical role: Prepare and distribute documentation for international shipments. Submit required governmental reports for export shipments.

Submit request for export health certificates from APHIS. Proof ocean bill of ladings and freight bills for accuracy. Review certificate of analysis for compliance.

Enter sales orders for finished good products into SAP. Assist in resolving issues related to on-time delivery of domestic customer orders. Monitor and update finished goods orders as required.

Communicate delivery issues with Sales Representative. Prepare sales management reports. About the Company: Since 1949, Valley Proteins, Inc.

has been a leader in recycling used cooking oils and animal by-products into high-quality ingredients for biodiesel, livestock feed, and pet foods. Our focus is on customer service and protecting our environment for a sustainable future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

Valley Proteins, Inc.

Valley Proteins, Inc.'s Logo


Winchester, VA
22603 USA



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