JOB FUNCTIONS AND RESPONSIBILITIES: The following sets forth the primary responsibilities of this job, but is not an exhaustive list. The Organization, through its managers and supervisors, reserves the right to assign any additional duties necessary to meet the needs of our patients, partners and/or employees.
1. Manages day-to-day clinical and administrative operations for outpatient treatment facility.
2. Supervises all administrative and clinical staff for outpatient treatment facility; includes hiring, training, and providing performance review. Provides routine performance feedback, ongoing leadership, and mentoring in support of staff development.
3. Oversees management of all clinical programs including staff, administration, and therapeutic milieu.
4. Communicates with Program Director or Executive Director on a regular basis to evaluate program performance and needs; assist with other supervision duties as assigned.
5. Ensures program compliance with all regulatory agencies.
6. Represents program at the community level attending networking and educational opportunities.
7. Monitors the physical running of the program; to provide a therapeutic environment, and ensure corrective action is taken when necessary.
8. Facilitate effective patient movement between assigned outpatient treatment facility and residential facility and/or Valley Hope AC/ESS services.
9. Adheres to Valley Hope’s clinical philosophies, policies, and procedures as well as any other regulating bodies.
10. Maintains and demonstrates a current working knowledge of counseling procedures and substance abuse treatments in accordance with company policy and State and Federal guidelines.
11. Maintains a current working knowledge of trends within substance abuse treatment industry and with State and Federal regulatory requirements and guidelines.
12. Participates in all assigned staff meetings, staff development, and training as required.
13. Interacts and communicates with others (patients, co-workers, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.
EDUCATION & EXPERIENCE
Required: This position requires the following educational and/or job experience.
- Master’s degree in healthcare or related field.
- (LCDC) License or credential to function as an alcohol and drug treatment counselor in the state of Texas.
- Three (3) plus year of experience in clinical management.
- Three (3) plus years of supervisory and management experience in healthcare facility with preference for residential/ outpatient treatment program.
- Work experience with healthcare accreditation with preference within the substance abuse treatment industry.
- Additional education, training, or work experience in business management.
- Five (5) plus years of progressive work and relevant industry experience.
- Five (5) plus years of supervisory or management experience.
SKILLS & ABILITIES: The following is intended to give an overview of the requirements of the position, but is not an exhaustive list.
• Strong oral and written communication skills with the ability to clearly and concisely articulate issues.
• Ability to think analytically and apply critical thinking skills to issues.
• Strong interpersonal skills with the ability to build strong and mutually beneficial relationships with relevant parties.
• Self-directed and motivated to accomplish tasks, meet objectives and committed timelines
• Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation.
• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects while being responsive and flexible.
• Demonstrated ability to work with and maintain sensitive and confidential information.
• Proficient in MS Office applications, which include Outlook, Word, and Excel.
WORK ENVIRONMENT: The following is intended to give and overview of the work environment of the position, but is not an exhaustive list.
• Office setting with traditional hours within a residential and/or outpatient treatment facility.
• Direct contact with patients.
• Sitting for extended periods of time; regularly talking to and listening to others.
• Must be able to work at a rapid pace for long periods of time.
• Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.