JOB FUNCTIONS AND RESPONSIBILITIES: The following sets forth the primary responsibilities of this job, but is not an exhaustive list. The Organization, through its managers and supervisors, reserves the right to assign any additional duties necessary to meet the needs of our patients, partners and/or employees.
- Performs assessments of patients’ needs, motivations, and backgrounds; prepares substance abuse bio-psycho-social/assessment summaries.
- Collects and reviews referral information upon assignment of patients and consults with others as needed to support coordination of services.
- Provides individual and group counseling, therapeutic intervention, and educational lectures to patients and family members to assist them in recognizing problems and causal factors related to substance abuse and developing alternative/coping behaviors.
- Develops, revises, and implements treatment plans in cooperation with patients to assist them in remaining substance-free and coming with social, marital, legal, financial, and/or employment problems as needed.
- Participates on a multi-disciplinary treatment team to develop and implement treatment plans.
- Establishes follow-up care for patients by making and setting up referrals such as psychological or medical services, support groups counseling, sober living housing, and/or vocational training as needed.
- Develops patient progress reports and evaluations according to Valley Hope policy and program requirements as needed.
- Provides clinical consultation to referral resources, mentors, family members, and others to help support patients in their recovery.
- Records treatment activities and patient observations in patient records accurately and timely; completes paperwork requirements as needed in an accurate and timely manner.
- Communicates with clinical supervisors, clinical staff, and medical staff regarding patients’ treatment and status.
- Intervenes as advocate for patients in order to resolve emergency problems in crisis situations, and be appropriately available when scheduled for “On-Call” duties.
- Coordinates activities with courts, probation officers, EAP’s, community services, and other post-treatment agencies as needed.
- Acts as a liaison between patient and medical staff.
- Follows progress of discharged patients in order to determine effectiveness of treatments.
- Adheres to Valley Hope’s clinical philosophies, policies, and procedures as well as any other regulating bodies to ensure quality patient care.
- Participates in all assigned staff meetings, staff development, and training as required.
- Maintains and demonstrates a current working knowledge of applicable counseling procedures and substance abuse treatment in accordance with company policy and State and Federal guidelines.
- Completes any required continuing education credits.
- Maintains current state license/certification.
- Interacts and communicates with others (patients, co-workers, management, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position.
EDUCATION & EXPERIENCE:
Required: minimum amounts of education or experience required to qualify for the job.
- Bachelor’s degree in behavioral sciences, human services, or social work.
- License or credential to function as an alcohol and drug treatment counselor in the state in which the Counselor is working.
- One (1) year of behavioral healthcare clinical counseling or clinical case management work experience.
Preferred: desired qualifications of a candidate for the job
- Three (3) plus years of behavioral healthcare clinical counseling or clinical case management work experience.
- Successful completion of Valley Hope Counselor Trainee Program.
- CPR certification.
SKILLS & ABILITIES: The following is intended to give an overview of the requirements of the position, but is not an exhaustive list.
- Strong oral and written communication skills with the ability to clearly and concisely articulate issues.
- Ability to make sound and timely decision, to consistently delivery on commitments, and assume responsibility for results.
- Self-directed and motivated to accomplish tasks, meet objectives and committed timelines.
- Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation.
- Ability to prioritize competing demands and effectively manage multiple tasks.
- Demonstrated attention to detail and ability to ensure accuracy while working in a fast-paced environment.
- Demonstrated ability to work with and maintain sensitive and confidential information.
- Ability to work in a team environment and take direction.
- Ability to think analytically and apply critical thinking skills to issues.
- Strong interpersonal skills with the ability to build peer and/or team cohesiveness.
- Ability to manage difficult or emotional situations within self, including managing conflict situations in a professional manner.
- Ability to work effectively in a collaborative environment.
- Proficient in MS Office applications, which include Outlook, Word, and Excel.
WORK ENVIRONMENT: The following is intended to give and overview of the work environment of the position, but is not an exhaustive list.
- Residential and/or outpatient treatment facility setting; requires walking throughout the facility.
- Direct contact with patients.
- Sitting for extended periods of time; regularly talking to and listening to others.
- Traditional work hours with the need to work evenings, nights, or weekends based on the need of the facility to provide patient care.
- Able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
- Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.