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Customer Service Representative

Valence Surface Technologies Garden Grove, CA
  • Expired: over a month ago. Applications are no longer accepted.

Coordinates and expedites the flow of work within or between departments according to daily and weekly production

Essential Functions Statement(s)

  • Review the MRP system to ensure customer order due dates are in line with required delivery dates
  • Verify customer purchase orders against internal work order to ensure that the company can comply with process
  • requirements and all processes have been flowed down correctly
  • Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
  • Communicate with customers on any additional blue prints, drawings, or other items needed for processing
  • Coordinate with production on obtaining ECD's for orders
  • Prepare orders in ship out or other areas as needed
  • Develop daily reports on orders and communicate with production
  • Other duties as assigned


  • Education: High School Graduate or General Education Degree (GED): Required
  • Experience: 2 plus years of experience in manufacturing, 2 plus years in metal finishing preferred
  • Computer Skills: Microsoft Office Suite

Valence Surface Technologies

Why Work Here?

Lots of room for growth!

BE A PART OF SOMETHING BIGGER. Why work at Valence Surface Technologies? The reason is simple: if it can fly, we helped get it there and bring it back home safely. Valence specializes in product finishing for mission-critical aerospace parts. With a location at every major aerospace hub in the United States, we are the largest independent product finishing company in the country. With over 1,100 employees, over 550,000 sq. ft. of manufacturing space and handling over 15 MILLION parts per year we are simply the biggest and best at what we do. Whether you’re looking for a start in the aerospace world, or an established successful business in which to flourish, grow and aspire to the very best you can be, Valence can help you get there. JOIN THE VALENCE FAMILY. At Valence, our people matter to us. Valence offers opportunities to grow and achieve promotional opportunities; best in class benefits and insurance; training, certifications and formal education reimbursement options; competitive wages and bonus plans plus opportunities to visit other Valence facilities and meet the other members of our family; and so much more. Visit us at and learn how you can become a member of the Valence family and join one of the most exciting and stable industries in the world, the Aerospace world!


Garden Grove, CA