The Sales Representative’s primary responsibility is to serve customers by selling pour products and meeting customer needs. They shall also lead initiatives in developing new business opportunities and fostering those already established with excellent customer service and repeat business.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Provide customers with product samples and catalogs.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, preparing order forms, relaying information to internal departments, and filing expense account reports.
At least 2 years sales experience preferred
Degree in Life Science a large plus
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Business intelligence and data analysis software
Customer relationship management CRM software
Enterprise resource planning ERP software
Graphics or photo imaging software