- $21 Hourly
A Pricing Representative supports members of a team by completing pricing, administrative and customer service tasks. Along with a strong aptitude for finances a Pricing Representative can manage client relationships and input information into a shared computer system. The ideal candidate must be flexible, organized, and able to communicate with a wide variety of customers and members of their team.
Comprehensive understanding of costs associated with every aspect of the service requested. Including the repair or replacement of parts, labor rates, supply only rates, customized parts.
Ability to stay helpful, polite, and confident, and have the resources to resolve customer issues.
Comfortable working with other teams to support process and goals.
Ability to manage incoming requests (phone, email, and in-person), adhere to deadlines, and provide updated information to client’s and team members.
Experience with customer relationship management.
Able to build and maintain client and customer databases
Excellent knowledge of customer service and pricing standards.
Answering a combination of phone calls and emails, to provide support to our clients. Clients include Property Managers, Superintendents, residents, contractors, and the general public.
Processing quotes accurately and completely.
Adhering to the procedures and guidelines of the company.
Understand the services and products that the company offers to clients and customers.
Working with the production team to make sure the quotes being sent are accurate.
Turning approved quotes into orders.
Able to decide when it would be appropriate to escalate situations to management.
Knowing when to connect a client to our client service and Scheduling teams. This is to ensure all questions asked and concerns expressed are addressed as quickly as possible.
Cover reception duties, which include handling walk-in customers.
Part-time position : Monday - Friday
Hours of Work : 8:30 am -2:30 pm
VPI is working with the employer to find suitable candidates and help fill this position. We are not a placement agency, we partner with employers in the community to post jobs and recruit qualified candidates on their behalf. As an Employment Ontario service provider, we offer free programs and services to help job seekers find meaningful work. Applicants must live in Ontario, Canada, and legally entitled to work in Canada Positions are not suitable for International Students
VPI Working Solutions - MississaugaBrampton, ON
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