Administrative Assistant - DE

Essential Duties and Responsibilities:

• General clerical duties – Answer multiple line telephone, filing, data entry, emails
• Primary person responsible for greeting customers, answering phones, and processing walk-in customers
• Paperwork processing - estimates, sales orders, invoices, bills of lading, credit memos
• Payment processing – cash, credit card, checks
• Process counter sales transactions
• Process small package shipments via UPS, FedEx, etc.
• Communicate with customers regarding order status, inventory, shipment tracking, etc.
• Monitor and maintain regional email account
• Assist Sales Department with new customer onboarding
• Maintain customer listing information
• Order and maintain office supplies
• Will be required to perform other duties as requested, directed, or assigned.

Job Knowledge, Skills and Abilities:

• Work requires a broad knowledge of the business.
• Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment and a variety of computer software applications in word processing, spreadsheets, database, and accounting.
• Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.

Education and Experience:

• A High School Diploma or GED is required and 2 years of related experience.

Supervisory Responsibilities: None

Physical Demands:

• Required to lift up to 25 lbs.
• Regularly required to sit, stand, bend, reach, and move about the office/facility.
• May be subject to sitting or standing for long periods of time to perform job scope.

Work Environment:

• Location of position: Delaware Location
• Exposed to shop elements such as noise, dust, odors, fumes, and oils.
• Job will generally be performed in an office environment; however, work in the warehouse is necessary for the job function and will be expected to spend time in the warehouse.
• Background checks and drug tests required
• Extended hours may be required.
• May be required to work hours other than the regular schedule

These statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.