Technical Operations Specialist

Description

Job SummaryVIZ Media is the #1 destination for manga in America and home to some of the most prestigious anime brands driving the industry. We are looking for a Technical Operations Specialist to join our Animation Production team to help deliver our anime shows to our audience.

The Technical Operations Specialist will manage Animation assets for television, home video, and digital life cycles. The core duties include monitoring and guiding assets end-to-end through production, maintaining accurate guidelines and specifications for asset production, conformance, routing, tracking, and QC of all materials. You will be responsible as a go-to partner and point-of-contact for technical asset needs within Animation Production, working closely with the Production Manager to meet the material needs of all teams for production.

The ideal candidate has a strong eye for detail, great technical prowess, and a passion for post-production and animation.

What you'll do:

• Manage asset production across TV, Home Video (DVD, BD), digital (AVOD, SVOD, TVOD), simulcast, and localization production and distribution workflows.
• Track and communicate the status and routing of assets along the production and post-production pipelines with vendors, licensors, licensees, and cross-functional teams.
• Serve as a subject matter expert for asset production, conform, QC, and the content distribution supply chain.
• Contribute to SOP's (Standard Operating Procedures) and best practices to maintain consistency across projects and assets.
• Work closely with other members of the production team to shape, implement, and support efficient workflows and communication for department and company needs.
• Communicate with, guide, and support vendors to meet asset production specifications
• Conform, edit, and convert assets (Audio, video, timed text, metadata, art) to meet various production and distribution needs.
• Provide scheduling, delivery, and receipt of assets from vendors and partners daily across multiple projects and IPs.
• Manage material archiving, tape logs, and overall asset organization for long term production needs as well as asset transfers/asset shares.
• Evaluate, troubleshoot, and validate assets at receipt to ensure they meet all industry and regulatory standards for broadcast and distribution

The ideal candidate has:

• 3+ years working in post-production, home video & streaming, Media & Entertainment operation environments
• 3+ years of asset management experience in the Media & Entertainment industry
• Strong production knowledge and experience with video, audio, metadata, and timed text (subtitles, closed captions, forced narratives, SDH) technical specifications and formats
• Expert knowledge of common interchange formats and codecs (DNxHD, ProRes, .MXF, etc.)
• Proficiency in Post-Production editorial tools and services (Avid Media Composer, Adobe Premiere, DaVinci Resolve, Subtitling/Caption & QC software)
• Experience with industry delivery tools and cloud-based asset management systems (Aspera, MediaShuttle, PIX, 5th Kind or similar)
• Knowledge of EST, AVOD/SVOD, and streaming platform requirements (Netflix, Hulu, Disney+, iTunes, etc.)
• Experience working with/at authoring houses, post-production facilities, and/or Media & Entertainment studios
• Knowledge of post-production standards and practices related to broadcast
• Proficiency with productivity and collaboration tools (i.e., Microsoft Office Suite, Google Workspace, Slack, Enchant, Asana, or similar)
• Strong project management and prioritization skills, able to effectively multitask and work under tight deadlines
• Bachelor's Degree from an accredited college or university in Film Production, or equivalent experience, with a record that demonstrates suitable preparation for this position

Additional skills that will help:

• Ability to speak, read, and write in Japanese strongly preferred
• Familiarity with anime and manga titles

Work Location, Schedule, and Compensation

Location: Open to candidates local to the San Francisco Bay Area on a hybrid basis or remote candidates within California. If remote, the Technical Operations Specialist should expect to travel a few times a year to VIZ Media headquarters in San Francisco.

Schedule: This is a Regular Full-Time position with flexibility in working hours outside of our core hours of 10:00 am - 4:00 pm. The Technical Operations Specialist may occasionally need to work late or on weekends or be on call for occasional urgent issues.

Compensation: $75,000 - $85,000 base salary, with additional variable compensation

Who We Are:

VIZ Media has been bringing the finest in manga, anime, and global entertainment to English-speaking fans across the world for 35 years. From classic series like Dragon Ball, Sailor Moon, and Naruto to current hits like Demon Slayer, Chainsaw Man, and My Hero Academia, we continue to offer the best in action, romance, fantasy, and adventure stories for fans of all ages.

We offer our employees a variety of benefits and perks including:

• Hybrid Work Model - you'll work some days in the office and some remotely with a stipend to help cover your commuting costs
• Medical, Dental, and Vision Insurance, Disability and Life Insurance, and FSA Plans
• 8 Weeks of Parental Leave
• 401(k) with company match
• Generous time off policies including volunteer days and birthday holidays, plus a paid winter recess for everyone!
• Annual fitness & wellness stipend
• Work from Home stipend