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Vaccination Specialist (Customer Service / Call Center) - Remote

VDart Inc San Francisco, CA

  • Posted: 24 days ago
  • Contractor
  • Benefits: dental, medical, vision
Job Description

Job Title: Vaccination Specialist (Customer Service / Call Center)

Location: Remote

Duration: Contract

 

Note: Contractors should have their own laptop/desktop/internet and headsets

 

Job Description:

Essential Duties and Responsibilities:

  • Answer incoming calls from citizens related to COVID-19 vaccination scheduling, including the general public. 
  • Make outgoing calls to follow-up on vaccination questions, should this become a requirement.
  • Respond to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications.

 

Minimum Requirements:

  • At least six months of experience in medical or public health discipline. 
  • High School diploma or GED, 4-year degree highly preferred.
  • Highly effective communicator with strong ability to provide empathy and excellence customer experience.
  • Clinical knowledge of and experience in medical, public health and/or CDC related topics.
  • Strong data entry and telephone skills
  • Proficient internet search skills.
  • Previous experience in customer service required.
  • Working knowledge of Microsoft office and ability to learn and utilize software applications.
  • Excellent organizational, interpersonal, written, and verbal communications skills.
  • Excellent listening, comprehension, communications (verbal and written) problem solving and customer service skills.
  • Ability to work independently and communicate effectively.
  • Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks.
  • Ability to perform comfortable in a fast-paced work environment. 
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently.
  • Previous experience with computers, phone systems, and headsets preferred.
  • Previous experience in customer service required.
Company Description
VDart Digital, a VDart company is a Global Digital solutions and professional services firm headquartered in Atlanta, GA, USA, delivering cutting edge technology solutions, specialized talent, superior performance and seamless execution to meet challenging business needs of customers worldwide including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We lead digital transformation by designing and developing future ready solutions, helping businesses thrive in a Digital Society using blockchain, IOT, UI/UX, AR/VR, Cloud, Machine Learning, AI, Data Analytics, Cybersecurity, Identify management, and Intelligent automation.

VDart Digital is solving complex technology problems and delivering long-term value for our customers by developing advanced mobility solutions. We power next generation of mobility and the growing need for mobility on-demand with our fleet management, digital key, in-vehicle infotainment and connected vehicle solutions by collaborating with leading automotive OEMs, Tier1 suppliers and fleet owners.

VDart Inc

Why Work Here?
Do you enjoy the thrill of the hunt? Do you bring a trusted and engaging professional image to your clients and your peers? Are you interest

VDart Digital, a VDart company is a Global Digital solutions and professional services firm headquartered in Atlanta, GA, USA, delivering cutting edge technology solutions, specialized talent, superior performance and seamless execution to meet challenging business needs of customers worldwide including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We lead digital transformation by designing and developing future ready solutions, helping businesses thrive in a Digital Society using blockchain, IOT, UI/UX, AR/VR, Cloud, Machine Learning, AI, Data Analytics, Cybersecurity, Identify management, and Intelligent automation. VDart Digital is solving complex technology problems and delivering long-term value for our customers by developing advanced mobility solutions. We power next generation of mobility and the growing need for mobility on-demand with our fleet management, digital key, in-vehicle infotainment and connected vehicle solutions by collaborating with leading automotive OEMs, Tier1 suppliers and fleet owners.

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San Francisco, CA
94121 USA

Industry

Business

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