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Network Specialist - Remote

VDart Inc Fargo ,ND
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Network Specialist

Fargo, ND

WebEx & In person

Full time Direct hire

 

Responsibilities:

• Diagnose, troubleshoot and replicate customer issues, research and identify solutions to them.

• Need Networking skills, Provide technical guidance and best practices as the subject matter expert in our products.

• Effectively communicate on a peer level with IT professionals within customer accounts to quickly and accurately recommend and communicate solution strategies.

• Ensure proper recording of customer reported problems and maintaining status of problem and problem resolution in case problem report tracking system.

• Actively participate and proactively document customer questions, issues, resolutions, and specific implementation scenarios in the knowledge database, and tech pub forum.

• Effectively document and communicate customer questions, issues, and requirements to support management, product management and development.

• Participate in the technical review process for new product launches.

 

Your Experience:

Curious and a self-starter - when you hit an obstacle you research and investigate until you solve it.

Highly organized - you can calmly juggle multiple tasks and priorities and keep all the relevant people and systems updated as you go along.

A team-player - you'll need to be able to leverage entire GEC Team and work with other cross-functional teams as needed and keep everyone informed.

Able to communicate complex ideas, concepts and technology.

Good network troubleshooting skills with the Fair understanding of TCP/IP, subnetting, routing, VLANs, and protocols including HTTP1/2, DNS, SNMP, FTP.

Basic to intermediate level knowledge of LAN/WAN networking architecture, Load Balancers

Knowledge of Security Technologies and Protocols: Firewall, TLS/SSL, SSL

Good to have Knowledge of Enterprise Apps and Enterprise Security: IPSEC, PKI, traditional overlay VPN technologies.

Good to have Knowledge of virtualization and hypervisors: VMware vSphere, MS Hyper-V, KVM.

Linux skills, CCNA certification is an added advantage.

Good to have Knowledge of with cloud computing vendors: AWS, Azure, Google Cloud.

Great passion for improving customer experience and in delighting customers by helping them meet their desired outcomes, easily.

Basic project management skills.

Company Description
VDart is a IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle’s Fastest Growing Companies; NMSDC’s National Supplier of the Year; Ernst & Young’s Regional Entrepreneur of the Year and more.

VDart Inc

Why Work Here?

awesome culture and benefits

VDart is a IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle’s Fastest Growing Companies; NMSDC’s National Supplier of the Year; Ernst & Young’s Regional Entrepreneur of the Year and more.

Address

Fargo, ND
USA