IT Support Engineer
V-Soft Consulting Portland, ME
- Expired: over a month ago. Applications are no longer accepted.
IT Support Engineer
Primary Location: Portland, Maine
V-Soft Consulting is currently seeking IT Support Engineer client in Portland, Maine. This is a contract position in computer software industry.
WHAT YOU’LL NEED:
Education and Experience »
- 2 years’ experience providing technical support in a Mac and Windows environments
Knowledge, Skills and Abilities »
- Excellent written and verbal communication skills, in English.
- Strong problem-solving and analytical abilities
- Strong technical background and the ability to explain complex technical information in simple, clear terms
- Up-to-date technical knowledge with a passion for technology
- Ability to follow policies and procedures, ability to cope with stress and work under pressure, function as a team player.
WHAT YOU’LL DO:
- Monitor and maintain access of employee accounts and office access
- Ensure timely deactivation of all accounts for employees exiting the organization
- Manage access key fobs for the office as part of the onboarding and offboarding procedures
- Maintain company email distribution lists, keeping them up to date
- Provide ongoing technical support for staff and educate users to reduce reoccurring issues
- Assist with account login issues or hardware problems such as printer, phone, computer, etc. Offer solutions to problems in a productive way
- Troubleshoot and correct software problems, including routine training of users
- Repair work equipment and replace parts as needed
- Test new products, run regular maintenance checks and keep up-to-date with information security issues. Ensure upgrades are properly installed
- Provision, maintain inventory of, and provide support for IT equipment used by employees (desktops, laptops, accessories, etc.)
- Maintain inventory of computers, laptops, mobile devices, hard drivers, power strips, chargers, storage cases, etc.
- Maintain records of all software licenses
- Work with the HR team to ensure all service accounts are set up and work equipment is ready for new hires’ first day
V-Soft ConsultingWhy Work Here?
Fast growing staffing company - endless opportunity! Great team and long term growth.
V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations across the US and in India. Known as an agile innovative technology services company, we were recently rewarded the Large Business of the Year award from Louisville Business First, and were recognized among the top 100 fastest growing staffing companies in North America. V-Soft is a trusted partner with experience across diverse technology stacks to help business get IT done. V-Soft has a large quantity of expertise in-house complimented by on-demand talent via our IT staffing division.