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Call center Operator

V R Della Infotech Inc Winston-Salem, NC

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Name

Call Center Operator

Client

Food & Beverages Industry

Location

Winston Salem NC 27105, US

Duration

3 Months contract

Pay Rate

$16.97/hr on W2

Shift

Day Shift (Mon- Fri)

Job Description:

Sales Customer Service Representative
This person contributes to Foodservice success providing support to entire Direct Selling Team, field partners and handing service/delivery issues across all LOBs (FPQTGNIS). They will also be responsible for handling Foodservice Distributors, Vend Distributors, Vend Operators and Specialty Accounts, establishing and maintaining Gold Standard business relationships.

  • Process orders via Electronic Data Interchange, phone, efax and email with a focus on Keying Accuracy, Load Optimization and Upselling.
  • Scheduling dock times and understanding pallet configurations
  • Account Management: Maintain customer database, daily call list execution, maintain active customer communication of order status, order revisions, product availability, backorders, delivery schedules, holiday schedules, special incentives.
  • Use issue resolution follow-up to handle a wide variety of questions, and customer service needs with seamless coordination and communication.
  • Demonstrate motivation, team work and strong interpersonal skills to ensure 100% team alignment and coverage of all shared processes.

V R Della Infotech Inc

V R Della Infotech Inc's Logo

Address

Winston-Salem, NC
27101 USA

Industry

Business

View all jobs at V R Della Infotech Inc