Call center Operator
V R Della Infotech Inc Winston-Salem, NC
- Expired: over a month ago. Applications are no longer accepted.
Call Center Operator
Food & Beverages Industry
Winston Salem NC 27105, US
3 Months contract
$16.97/hr on W2
Day Shift (Mon- Fri)
Sales Customer Service Representative
This person contributes to Foodservice success providing support to entire Direct Selling Team, field partners and handing service/delivery issues across all LOBs (FPQTGNIS). They will also be responsible for handling Foodservice Distributors, Vend Distributors, Vend Operators and Specialty Accounts, establishing and maintaining Gold Standard business relationships.
- Process orders via Electronic Data Interchange, phone, efax and email with a focus on Keying Accuracy, Load Optimization and Upselling.
- Scheduling dock times and understanding pallet configurations
- Account Management: Maintain customer database, daily call list execution, maintain active customer communication of order status, order revisions, product availability, backorders, delivery schedules, holiday schedules, special incentives.
- Use issue resolution follow-up to handle a wide variety of questions, and customer service needs with seamless coordination and communication.
- Demonstrate motivation, team work and strong interpersonal skills to ensure 100% team alignment and coverage of all shared processes.
V R Della Infotech Inc
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