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Customer Lifecycle Manager

Utilimarc Long Beach, CA

  • Posted: over a month ago
  • $65,000 to $85,000 Yearly (plus commission)
  • Full-Time
  • Benefits: 401k, dental, medical
Job Description

Utilimarc is hiring a Customer Lifecycle Manager to join our sales and marketing team!

In this role, you will be empowered to help Utilimarc optimize its account based marketing efforts and support our sales team with the right messaging to the right audience. You will be a key facilitator in Utilimarc’s sales pipeline and customer lifecycle- from lead data segmentation, to cadence messaging, to retargeting.

Additionally, you will work with leadership, account execs and content marketers to identify new sales opportunities within our existing customer base.

Remote option available.

Responsibilities:

  • Partner with the leadership team to execute on account based marketing and sales strategies developed to support company revenue goals.

  • Working alongside the sales and marketing team with our account databases’ to identify new lead and customer segments to convert to initial meetings.

  • Analyze cadence performance and continually test messaging to ensure the optimal execution.

  • Identify the customer approvers, decision makers and influencers and develop strategies for each to mitigate risk and increase deal confidence

  • Partnering with marketing to identify the micro content most compelling and specific to lead and account segments.

  • Research and coming to a place of understanding and authority of the unique challenges pertaining to each new-customer, crafting messaging and submitting content requests to be specific to their needs and delivering answers to their problems.

Qualifications:

  • Bachelor’s Degree in Business, Marketing, Sales, or related field preferred.

  • Working knowledge of sales, marketing, and platforms such as CRMs and sales engagement tools

  • Understanding of database marketing and sales automation procedures.

  • Good knowledge of BI technologies and ability to learn industry channel dynamics

  • Strong written and verbal interpersonal skills.

  • Excellent social skills with the ability to present in a group setting.

  • Possess a sense of urgency, exceptional organizational and follow up skills.

Company Description
Utilimarc is leading the industry in business intelligence solutions for enterprise fleets. We work closely with our customers to ensure their data is actionable and reliable to inform sustainable change within their organization. 20 years of industry experience working with diverse data silos from the nation’s largest utility fleets has driven us to develop our BI platform that connects and unifies fleet data sources into a single environment - expressed through our Fleet Analytics, Benchmarking and Fleet Lifecycle applications.
An important layer to Utilimarc’s BI platform - and its success - is our people. Our team of data scientists and fleet analysts work closely with our customers building custom scheduled reports and dashboards specific to their needs. Unifying data sources empowers our customers to have a true understanding of the daily performance and utilization of their fleet assets.
Utilimarc is headquartered in Minneapolis with remote teams around the world, currently working alongside North America’s highest performing fleet organizations. For more information visit www.utilimarc.com

Utilimarc

Why Work Here?
Interesting vehicle IoT domain, fun company culture, work-life balance, remote option, innovative technology and high growth company.

Utilimarc is leading the industry in business intelligence solutions for enterprise fleets. We work closely with our customers to ensure their data is actionable and reliable to inform sustainable change within their organization. 20 years of industry experience working with diverse data silos from the nation’s largest utility fleets has driven us to develop our BI platform that connects and unifies fleet data sources into a single environment - expressed through our Fleet Analytics, Benchmarking and Fleet Lifecycle applications. An important layer to Utilimarc’s BI platform - and its success - is our people. Our team of data scientists and fleet analysts work closely with our customers building custom scheduled reports and dashboards specific to their needs. Unifying data sources empowers our customers to have a true understanding of the daily performance and utilization of their fleet assets. Utilimarc is headquartered in Minneapolis with remote teams around the world, currently working alongside North America’s highest performing fleet organizations. For more information visit www.utilimarc.com

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Long Beach, CA
90814 USA

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