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Technical Writer

Ursus Remote ,OR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 **This is a REMOTE role!

We are looking for a Senior Technical Writer to join our Information Development group. The Info Dev group is made up of dedicated technical communications professionals across multiple areas of expertise. Info Dev creates product documentation, troubleshooting materials, videos and blogs, as well as contextual help and user assistance content.

What you get to do in this role:

Create API product documentation for developers and system administrators Author in a variety of environments, primarily DITA/XML Research, write, and ensure the accuracy of content that covers current and future releases of our product Analyze current product documentation to determine usability and make improvements as indicated Continuously improve documentation by responding to and incorporating feedback from customers and internal users Collaborate with other information developers to produce and share content for different types of deliverables (blogs, product documentation, knowledge base, video)

 Skills: To be successful in this role, we need someone who has:

-Proven experience making technical content accessible to audiences with mixed levels of expertise

-Ability to learn highly technical products quickly, using pre-release software and internal documentation

-Understanding of source control systems and maintaining multiple versions of content

-Experience with GIT and Eclipse helpful

-Experience working in Scrum/Agile development environments

-Ability to obtain information through research, interviews, and experimentation

-Ability to work with geographically distributed team members and developers

-Motivation and ability to be productive in a fast-paced, dynamic environment

-Self-direction, flexibility, and an eagerness to learn

-Working knowledge of DITA and topic-based writing is helpful

-Experience with Oxygen or similar XML editor helpful

-Familiarity with IT service management software (ITSM), PaaS, and SaaS is helpful

-Familiarity with ServiceNow is helpful

-Web applications including CSS, JSON, XML, JQuery, DOM and Angular is helpful

-Java and writing JavaScript scripts is helpful

-REST interfaces

-Databases; tables and rows, queries, lists, forms and reports

 

Company Description
Ursus, Inc. is a privately held leader in providing business and technology consulting services that transform organizations through innovative cloud, I.T infrastructure and talent services and solutions.Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. We place the highest priority on understanding unique client needs first, ensuring mutual, best-fit success and integration of people, service and product. Learn more at www.ursusinc.com.

Ursus

Why Work Here?

Great company to work for!

Ursus, Inc. is a privately held leader in providing business and technology consulting services that transform organizations through innovative cloud, I.T infrastructure and talent services and solutions.Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. We place the highest priority on understanding unique client needs first, ensuring mutual, best-fit success and integration of people, service and product. Learn more at www.ursusinc.com.

Address

Remote, OR
USA