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Call Center Representative

Ursus Woodridge, IL
  • Expired: 9 days ago. Applications are no longer accepted.

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Shift: 11am - 7:30pm OR 3:30pm - Midnight

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Ursus

Why Work Here?

Great company to work for!

Ursus, Inc. is a privately held leader in providing business and technology consulting services that transform organizations through innovative cloud, I.T infrastructure and talent services and solutions.Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. We place the highest priority on understanding unique client needs first, ensuring mutual, best-fit success and integration of people, service and product. Learn more at www.ursusinc.com or danielle@ursusinc

Address

Woodridge, IL
USA