Xpress Urgent Care is looking for a Medical Operations Supervisor/Manager to join our team. As an urgent care, we pride our selves on delivering the best care possible and make getting medical care easy. We have locations in the Orange County region. This candidate should be strategic, analytical, and results-oriented, and can say they've mastered the art of people management.
Please note: This position is not REMOTE.
Work closely with the CEO and CFO and Medical Director.
Providing supportive, hands-on, and effective leadership, while also being an exceptional people manager by developing talent, setting direction, and deploying resources effectively and driving operational directives
Managing the processing team and holding them to a high standard of efficiency while establishing rapport with each team member
Evaluating the existing procedures and objectives by assessing current performance and processes as well as recommending and implementing improvements to enable scalability, cross-functional integration, and efficiency
Supervising teams and locations.
Assist with scheduling Payroll, Billing and Human Resources functions
Manage office supplies budget and purchase orders of their local office
Implement procedures to improve office performance (i.e. minimize session cancellations, minimize staff turnover)
Maintain client and employee privacy in accordance with CARD policy and HIPAA regulations
Attend/lead required training and meetings
Hold quarterly coaching sessions and annual performance reviews with direct reports (Administrative Staff)
Provide marketing support for the office, and meet minimum monthly growth requirements
Implement procedures which assist their local office in maximizing minimum billable requirements Must keep abreast of changing organizational needs as it relates to business systems, legal practices, HIPAA compliance, and technology
Know all aspects of the day to day procedures and different job responsibilities.
Bachelor's degree or equivalent job experience is preferred
2-5 years of leadership and team management experience within healthcare services, insurance, or personal legal industry is required
Medical lien experience or Medical Administration experience is a must
High proficiency in Microsoft Office (Word, Excel, etc.) and GSuite is crucial
Comfortable with delivering client-focused solutions based on customer needs
Familiarity with Medical Terminology is a plus
Candidates offered this position must pass a background check
Why Work Here?As an urgent care, we pride our selves on delivering the best care possible and make getting medical care easy. We have locations in the Orange County region.
Top-Rated Urgent Care In The Area. Family Like Enviroment.
Orange County, CA