Immediate Interviews being held onsite at our headquarters! Submit your resume today!
We are seeking an Entry Level candidate with experience in Customer Service, sales, events, retail or people to join our team as a Customer Service/Sales Representative. We want a candidate who is career-focused and possesses unmatched people skills! We find candidates with all different backgrounds help our customer service and sales team to progress and meet multiple customers and clients needs. Candidates with the passion to work with customers and drive productivity will be highly recommended.
Local Candidates Only! We are headquartered in Albany right near Crossgates mall.
What is the Day to Day?
The Customer Service Sales Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. We have an open door policy in our office that encourages group discussions on achieving optimal results as a team.
-This position reports directly to the Office Manager
-Customer Service and Sales Reps start their day with a team meeting to discuss previous weeks results
-Develop strategies with the team to optimize results
-Lead and territory management. Each rep is given their own individual leads and territory that they self manage
-Develop relationships with customers to ensure the best possible care is given and the appropriate products and services are sold
-Problem solve for customers and maintain a "customer first" attitude
-Daily end of the day wrap up meeting
We are looking for key individuals to provide customer service and sales and promotional knowledge to our existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed!
To help our new team members reach their full potential, we offer:
- Competitive compensation packages
- Full paid training
- Consistent full time hours
- Opportunity for career advancement
- Supportive Staff
- Solid technology support (tablets, POS, Salesforce)
- Benefits and cash bonus
- Ability to pass a pre-employment background authorization check
- Previous Customer Service and Sales experience a plus!
- Written and oral communications skills
- Ability to problem solve in an efficient and timely manner
- Hardworking/Self-motivated person
- Ability to memorize and retain customer care scripting manual
Check out our website at www.upstateinnovations-ny.com for more information today!
There are three things that we care about just a little more than other things :)
1.) Down to earth and Genuine - From our CEO to newest associate, we care about the real deal. The strength of character it takes to be genuine is what we value.
2.) Innovation - The word is part of our company name lol. Every idea is taken seriously and evaluated and possibly implemented. If it could yield us results or improve our environment we take it seriously.
3.) Local - We started in Albany and we service the Capital Region. We grew up here. We went to school here. We care about this community (Albany) and the surrounding Upstate communities.
For more information about us, check out our website at www.upstateinnovations-ny.com or go to our social media sites for more information.