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Retail Customer Service Representative Job Description

Up Front Marketing Solutions Lexington-Fayette, KY
  • Posted: 20 hours ago
  • $42,000 to $45,000 Annually
  • Full-Time

Customer Service/ Sales

Currently seeking individuals with strong customer service skills to fill an entry level sales role within our organization. We are looking for someone who is looking for a long term role, with advancement opportunities. This role will involve a lot of customer interaction and does require self starter discipline.

We have both full and part time positions open - these are hourly positions with commissions, benefits and more. We are looking for strong minded - self managed individuals to help with lead generation, up-selling, customer care and appointment setting fo

Retail Customer Service Representative

Chicago Marketing, Inc. is currently seeking a Retail Customer Service Representative in the Lexington area. The Retail Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

Retail Customer Service Representative Responsibilities:

  • Provide excellent customer service to all clients/customers and maintain adequate appointment times
  • Report any new customer acquisitions or account changes to the Director of Operations
  • Resolve customer support related issues and provide customers with proper solutions to their concerns

Job Requirements

  • At least 1+ year experience in an office, retail, or other customer service environment
  • Strong communication skills
  • Basic office etiquette
  • Ability to juggle multiple tasks simultaneously

Interested and qualified candidates for the Retail Customer Service Representative opening should submit their resume through CareerBuilder for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.

r our home improvement team.

Ideal Candidates Qualifications :

Actively seeking career growth



Strong Work Ethic

Ability to work in a diverse population

Background in customer service is a strong plus


Access to company benefits

Weekly Bonuses Structure

Weekly Pay Structure

Lifetime Renewals


Great Company Culture

*Knowledge of a 2nd language is an asset.

We're currently offering entry level sales and marketing positions for competitive, ambitious individuals who are looking for a fast-paced environment with plenty of opportunity for growth within the firm. We are looking for inexperienced individuals with a background in customer service who we can show the ropes of our sales and marketing strategies and develop them into a leadership and management role. Because of our high success rate, we are currently in the process of expansion across the country.

Job Description/Responsibilities:

  • Sales & marketing consulting / product presentations

  • Daily in-person interactions with clients

  • New customer acquisition

  • Territory and campaign management

  • Management of weekly marketing and sales meetings

  • Participation in training workshops, campaign meetings & conferences as directed

  • Contribute to a positive & energetic environment

  • Maintain professional standards in sales & customer relationships

We are looking for individuals who are interested in growing and developing within a company and has the leadership skills for capable of rapid advancement.

Benefits and Our Culture:

The sales, business management & marketing team offers an environment where our employee’s ideas are not only heard but implemented. We offer a team based and structured environment, however employees are expected to be self-disciplined in managing their own time and work schedule.

  • Fun, team building environment

  • Travel opportunities

  • Leadership workshops and development

  • Training in sales, marketing & management

  • Financial management, business management, time management

  • Training in basic selling, value based selling, sales induction, core sales skills and finance for sales

  • Philanthropy events- a chance to give back to the community

  • Recognition for top performers

  • Advancement into management & marketing roles based on performance


  • This is not a B2B, Door 2 Door sales, or telemarketing/cold calling position

  • This is not a 1099 contract position

Up Front Marketing Solutions

Why Work Here?

We ONLY promote from within!

We are privately owned Brand Marketing & Management Firm, we are partnered with some of the most well-known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and telecommunication industries. We currently work within over 15+ locations across the Kentucky area and are planning to expand even more by the end of the year. All positions are full time opportunities, and offer a base salary + bonuses and incentives based on a 40 hour workweek. If you want a fun, growing firm, with great pay, and great benefits, look no further!


Lexington-Fayette, KY

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