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Client Services Specialist

Unwired Solutions
Roseland, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Keep the carrier. Lose the headache. LINQ was founded on the belief that no wireless carrier should have such a powerful stronghold on its customers. We are giving business accounts the power and account flexibility they deserve in an industry seemingly designed to lock customers into long term contracts and extensions. We represent our clients to their carrier daily, freeing countless hours of time, energy and frustration that can be put to more productive use. Check us out at www.LINQservices.com

LINQ is looking for a Client Services Specialist to be part of our dynamic, growing team.  This position is 100% remote and will work with our client services team in our Pittsburgh, Pennsylvania offices.  

You Will:

  • Provide top notch, white glove customer service to LINQ clients
  • Research and resolve tickets from customers and respond in a timely professional manner
  • Develop and maintain quality customer relationships with an assigned customer group
  • Process customer orders, returns, activations, swaps, and feature additions/removals
  • Collaborate with all departments within LINQ to ensure client satisfaction
  • Work hard and learn everyday
  • Be excited to be part of a growing company

You have:

  • Bachelor's Degree or equivalent experience
  • A great sense of humor
  • One to 3 years of experience in a customer facing or call center
  • Technical aptitude
  • Excellent time management skills
  • The ability to have fun
  • Proficient in Microsoft Office
  • Impeccable communication skills over the phone
  • Team player mentality with the ability to hold one's own
  • Salesforce experience a plus
  • Mobile Device Management experience is a plus
  • Bilingual Spanish/English with excellent written and speaking ability in both languages a plus

To apply, please submit your resume today!

Employees are the key to LINQ’s success. LINQ offers benefits including health with Company-paid deductible, dental, vision, 401(k) contribution plan, paid-time off along with Company-paid holidays. Other work perks include free car washes, Uber Rides, company outings and much more.

LINQ is an equal opportunity employer and makes employment decisions on the basis of merit. LINQ celebrates people from all walks of life and prohibits the unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business need. We don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our community.

Unwired Solutions

Address

Roseland, NJ
07068 USA

Industry

Business

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