The Michigan Medicine Human Resources Solutions Center (HRSC) is a customer service division of HR which provides the traditional work expected from Human Resources. We are seeking to hire a temporary Human Resources Generalist to provide support as a float with the General Support team, Leave Management team and Employment Support team. A primary duty of this role will be case management and answering phones. This position offers an exciting opportunity to motivated candidates interested in gaining entry level experience in Human Resources. A cover letter and resume are required for consideration for this position. The cover letter should be included as a page of your resume and specifically address your interest in the position and outline skills and experience that directly relate to this position.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Leave Management and General Inquiries Duties:
Answer incoming calls for the Leave Management and General HR Support team main lines.
Create new leave claims or other HR related cases and provide information to employees.
Provide coverage for checking incoming faxes and group emails.
Actively listen and ask probing questions to assist in answering/resolving issues
Escalate and triage questions to the appropriate HR Specialty team
Other general HR duties as assigned
Employment and Compensation Duties:
Manage the pre-employment on-boarding by creating, approving and/or denying job postings in E-Recruit
Review and approve job offers by verifying the chosen candidate meets the required qualifications
Initiate and manage the back ground screening process for the hires under your purview
Coordinate and schedule employees to new employee orientation
Finalize job offers and communicate new hire information to the candidate and hiring supervisor
Advise consult and make recommendations on requests from departments related too: reclassifications, equity requests and salary offers.
Research and review job descriptions to ensure correct classifications.
Assist with the management of salary setting models for consistency and accuracy
Review all compensation requests from departments and advise on compensation philosophy
By collecting and analyzing data from a variety of sources including collaborating with other HR teams, the selected candidate will review, recommend, approve and/or deny salary requests
Work with team leads to escalate issues and/or triage to the HRSC Manager, Business Partner's and Networks of Expertise as appropriate
Actively listen to presenting issues and ask probing questions to answer/resolve the need
Advise and educate staff/managers on HR policies and procedures
Utilize electronic tools including excel, Tableau and a Case Management System (Remedy) to complete work
- Bachelor's Degree in Business Administration, Human Resources Management, or related field or an equivalent combination of education and experience.
- 2 years of prior experience in Human Resources
- Ability to handle sensitive and confidential information.
- Broad knowledge of the human resource business services provided by the HRSC.
- Demonstrated excellent written and verbal communication skills.
Prior work experience in healthcare
Familiarity with administrative processes, procedures, and systems at UMHS.
Knowledge of M-Pathways (PeopleSoft) and reporting tools (e.g., Business Objects)
Knowledge of process improvement and lean concepts
Bachelor's Degree or HR Certification
Monday through Friday, 8:00am-5:00pm
This position is located at the North Campus Administrative Complex. 2901 Hubbard Rd in Ann Arbor
This job posting is for a University of Michigan Temporary position. Temporary employment may be full or part time, but in either case is limited in duration. Please review the full posting description for details.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO/AA Statement