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Executive Director of Enterprise Application Services

University of Michigan - ITS
Ann Arbor, MI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

Starting salaries will vary depending upon the qualifications and experience of the selected candidate.

Summary

University of Michigan, Information and Technology Services (ITS), Office of the Vice President, Chief Information Officer (VP-CIO) has an exciting opportunity for an Executive Director (ED) for Enterprise Application Services (EAS).

You will be a member of the VP-CIO leadership team, the ED leads the departments of EAS, which are to provide and maintain reliable and user-efficient enterprise applications for the user community.

Over the next three to five years, the University of Michigan will undergo a dramatic shift in its enterprise resource planning (ERP) system and how daily business activities are managed. This transformational shift will require strategic and empathetic leadership in not only the operational management of enterprise applications, but in guiding a decentralized community of schools, colleges, and administrative units across three campuses through changes to their business systems and operations.

You will manage a $23.0M operating budget, approximately, and the delivery of the university's enterprise applications, including the ERP holistically, across multiple campuses and Michigan Medicine. Additionally, you will manage a large portfolio of additional applications used by the campus community that provide ITS services, including application and mobile development, user experience, and accessibility. You will also set direction, maintain strategic partnerships, and advocate for best practices in business operations.

Who We Are

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about

Why Work at Michigan?

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off

  • A retirement plan that provides two-for-one matching contributions with immediate vesting

  • Many choices for comprehensive health insurance

  • Life insurance

  • Long-term disability coverage

  • Flexible spending accounts for healthcare and dependent care expenses

  • Dental and Vision Insurance

  • Parental and Maternity Leave

Responsibilities*

  • Demonstrated leadership, strategic planning, process methodologies, and fiscal budget management.

  • Technical and operational management, ensuring the highest quality of customer-focused service.

  • Guidance and management of staff and the development of high quality resources.

  • Work with campus partners, advisory groups and participate in governance activities that align services with customer needs.

Required Qualifications*

  • Bachelor's degree in information systems, engineering, business administration or equivalent combination of education, certification, and experience.

  • 10 years of demonstrated experience managing application systems in organizations across multiple departments.

  • Six years' experience supervising senior level staff including hiring, coaching, and performance management.

  • Expertise in delivering enterprise level applications that impact large user communities. Experience of application development. Knowledge and management experience with waterfall and Agile system development methodologies.

  • Experience determining project goals and requirements, anticipating and solving problems, and developing standards for diverse activities. Experience with strategic planning

  • Experience recruiting and retaining a diverse staff and promoting a inclusive and equitable work environment.

Desired Qualifications*

  • Master's degree in related field

  • Experience in higher education with knowledge of financial, human resource and physical resource management practices and systems

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

Company Description
About ITS

Under the leadership of the vice president for Information Technology and chief information officer (VPIT-CIO), Information and Technology Services provides technology and communications services in support of UM-Ann Arbor's academic and research needs. ITS also manages the administrative computing systems and executes the IT security strategy for the Ann Arbor campus, Michigan Medicine, and the two regional campuses (Flint and Dearborn).

Our Vision

The University of Michigan will be a leader in the appropriate use of technology among its peers and in the world.

Our Mission

We are trusted enablers of technology for the U-M community.

Our Values

Laser focus on customer service: We work with our customers to understand and help achieve their goals, tackling projects and problems with their needs in mind.

Proactive: We anticipate problems and work proactively to preempt challenges and concerns, delivering increasingly relevant customer experiences over time.

Sense of urgency: We help each other respond to and resolve requests in a timely manner.
Collaborative: We work with each other, the U-M community, and industry peers to support the university mission through innovative use of technology.

Inclusive: We foster a climate rooted in mutual respect, valuing and learning from our different perspectives, roles, and identities.
One ITS: We are “One ITS,” working together to provide cohesive digital experiences and seamless support to the U-M community.

University of Michigan - ITS

About ITS Under the leadership of the vice president for Information Technology and chief information officer (VPIT-CIO), Information and Technology Services provides technology and communications services in support of UM-Ann Arbor's academic and research needs. ITS also manages the administrative computing systems and executes the IT security strategy for the Ann Arbor campus, Michigan Medicine, and the two regional campuses (Flint and Dearborn). Our Vision The University of Michigan will be a leader in the appropriate use of technology among its peers and in the world. Our Mission We are trusted enablers of technology for the U-M community. Our Values Laser focus on customer service: We work with our customers to understand and help achieve their goals, tackling projects and problems with their needs in mind. Proactive: We anticipate problems and work proactively to preempt challenges and concerns, delivering increasingly relevant customer experiences over time. Sense of urgency: We help each other respond to and resolve requests in a timely manner. Collaborative: We work with each other, the U-M community, and industry peers to support the university mission through innovative use of technology. Inclusive: We foster a climate rooted in mutual respect, valuing and learning from our different perspectives, roles, and identities. One ITS: We are “One ITS,” working together to provide cohesive digital experiences and seamless support to the U-M community.

Address

Ann Arbor, MI
USA

Industry

Technology

Website

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