University of Arkansas - FayettevilleFayetteville, AR
Expired: over a month ago. Applications are no longer accepted.
**Posting Number** NCA251P
**Quick Link for Posting**
**Working Title** Project/Program Specialist
**Position Number** 10760
**Department** Director Experiment Stations
**About the University**
About the University of Arkansas System Division of Agriculture
The Division of Agriculture is a state wide campus, with faculty based on University campuses, at Research and Extension Centers and in every Arkansas County. It consists of the Arkansas Agricultural Experiment Station (AAES) and the Arkansas Cooperative Extension Service (CES), and is home to more than 1400 employees. The Division was established in 1959 and is headed by the Vice-President for Agriculture. The Division headquarters is located in Little Rock with the rest of the University of Arkansas System Administration.
As an employer, the University of Arkansas System Division of Agriculture offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
**About the College/Department**
**Department Home Page**
**Job Type** Staff
**Summary of Job Duties**
Under general supervision, provide hardware, software, and network problem resolution to all Division of Agriculture computer users; troubleshoot both basic and more complex computer & printer problems including specialized analysis equipment used in lab and research environments. Maintain proper documentation; provide remote and telephone support relating to computer issues, specialty hardware & software, and network connectivity. Instruct users on proper policies, procedures, and operation of equipment and software. Verify users research data follows the Division of Agriculture's policies on data storage. Create Division-wide IT News articles, alerts, and notifications via website, social media and email. Represent the Division of Agriculture IT for public events, e.g. Judging for 4H. Up to 10% of time will consist of traveling to various Experiment Stations within Arkansas to perform above listed duties.
**Minimum Qualifications: Please ensure that all relevant application materials include details addressing the minimum qualifications. Applicants not meeting the minimum qualifications will be disqualified from consideration.**
Bachelor's degree in computer science, computer applications, mathematics, or a related field.
**Does this job require any license(s)/certification(s)?** No
**If yes, please specify**
**Knowledge, Skills and Abilities (KSAs)**
Skill at performing new computer installs and data transfer.
Skill at performing new device and software training, e.g. Box Drive training.
Skill at troubleshooting software and hardware problems.
Skill at using document solutions for software and hardware problems.
Skill at using ticketing system data to determine frequent issues that will help with future IT decisions and tutorial.
Skill at supporting event technology and videoconferencing.
Skill at setting up and supporting SharePoint integrations with groups and Teams.
**Physical activities associated with this position**
For questions regarding reasonable accommodations please contact the Division's Office of Affirmative Action at.
**Physical Conditions** None. The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
**Work Schedule** M-F, 8-5
**Overtime Eligible** No
**Is this position weather/event essential? If yes, the employee in this position will report to work at the scheduled time when the University is closed due to inclement conditions.** No
**Work Location/Building** POSC
**Benefits Eligible** Yes
**Appointment Percent** 100
**Does this Position require a Motor Vehicle Reports Check?** Yes
**Does this position require a background check?** No
**If yes, please specify**
**Does this position require a substance abuse test?** No
**Pre-employment Screening Requirements**
Posting Detail Information
**Future Open Date**
**Close Date** 08/01/2019
**Open Until Filled** No
**Anticipated Start Date**
**Anticipated End Date (for temporary appointments)**
**Recruitment Contact Information**
**Special Instructions Summary**
**Hiring Location** 222 Administration Building Fayetteville, AR 72701.
The University of Arkansas System Division of Agriculture offers all its Extension and Research programs and services without regard to race, color, sex, gender identity, sexual orientation, national origin, religion, age, disability, marital or veteran status, genetic information, or any other legally protected status, and is an Affirmative Action/Equal Opportunity Employer.
**Internal Posting** No
**City, St.** Fayetteville, AR
Required fields are indicated with an asterisk (*).
**Documents Needed to Apply**
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race/color, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
University of Arkansas - Fayetteville
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