Program Manager (0819)

Job description

Please apply directly for this position at:

https://careers-ui-pcgus.icims.com/jobs/8835/program-manager-%28dekalb%29/job

University Instructors (UI) is seeking a dynamic Program Manager with a passion for supporting students to lead our K-12 tutoring programs. In this role, you’ll work in schools to directly help students overcome learning losses experienced as a result of the pandemic.

University Instructors partners with schools to provide students with purposeful learning experiences led by inspirational educators. If you are committed to co-creating and implementing impactful instructional services for school partners to enhance student achievement and build local talent pipelines, apply now.

Roles and Responsibilities

In this role, you’ll:

• Support a caseload of K-12 schools and serve as a liaison between the UI team, UI tutors, school-level staff, and district staff.
• Act as a mentor for UI tutors by providing direction, support, and encouragement in all aspects of student services.
• Monitor all elements of school program implementation, including but not limited to tutor attendance, performance, material distribution, and student achievement through progress monitoring.
• Lead and facilitate instructor orientation and trainings as needed.
• Manage Site Coordinators and Lead Instructors if applicable.
• Observe tutors during small group instruction. Provide tutors with performance coaching to ensure effective classroom management and growth in student achievement.
• Complete required documentation for school visits.
• Communicate and meet regularly with your supervisor to update them on progress, potential problems, and program concerns.
• Inform your supervisor about changes at schools you support. This might look like program observations related to school administration and staff concerns, tutor performance and attendance, changes to a program’s setup, or effectiveness of the program.
• Provide tutors with effective solutions to behavioral or educational problems arising during student instruction following UI best practices.
• Oversee completion, collection, and distribution of mid-program and end-of-program reports and surveys.
• Review and approve tutors’ timecards submissions for payment.
• Lead the collaboration among UI teams (Business Development, Recruiting, Curriculum, Logistics, and Accounting) and clients (district partners and leaders at schools you support).
• Confirm and assign tutors to school locations account for partnership with clients and their needs.
• Partner with UI Recruiting Specialists to place newly recommended tutors.
• Keep open lines of communication with newly recommended tutors throughout their orientation and training to ensure all program details have been confirmed.
• Maintain a positive rapport with school administration and staff.
• Attend client meetings when appropriate.
• Complete other duties as assigned.

Knowledge and Skills

We are looking for someone who can demonstrate:

• Effective oral and written communication skills
• An understanding of instructional pedagogies and methodologies
• Excellent interpersonal skills
• Strong computer skills
• Good time management and organizational skills, including prioritizing, scheduling, and adapting as necessary
• The ability to meet deadlines
• Strong ability to work both independently with little supervision and collaboratively as part of a writing team

Education and Work Experience

As a successful applicant, you must have a passion for advocating for and helping students succeed. Additionally, you will need to:

• Hold a bachelor’s degree AND
• Commit to working 35-40 hours each week AND
• Demonstrate ONE of the following: 1) At least 2-3 years of experience working in a K-12 educational setting OR 2) Any similar combination of education and experience.

University Instructor is an equal opportunity employer