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Customer Service Representative

Unity Landscaping Llc Upton, MA

  • Posted: 13 days ago
  • $39,000 to $41,000 Yearly
  • Full-Time
  • Benefits: medical,
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

 

Responsibilities:

  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

  • Set up appointments for customers and supervisors

  • Creates estimates for customers

  • Maintains estimate approval records

​Qualifications:

Associates degree in a business-related field

A Minimum 2years experience in the customer service environment

  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Knowledge and experience with Quickbook Online Software

  • Excellent written and verbal communication skills

  • Experienced with applications within Google Drive such as Doc, Sheets, and File Sharing

Unity Landscaping Llc

Why Work Here?
All of our team members are treated like family.

Address

143 Milford St

Upton, MA
USA

Industry

Business

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