Job Title: Community Impact Program Manager
Department: Community Impact
Reports to: VP, Community Impact
Status: Exempt, Full-time
Date: May 10, 2020
The Community Impact Program Manager serves as a primary member of the UWSN’s Community Impact team by ensuring that emergency resources and crisis funds are disbursed to partner agencies to address the immediate needs of area residents. They provide leadership, administration, and support for local, state and federal programs such as Emergency Food and Shelter Program, NV Energy Project REACH, partner company Crisis Fund accounts, and the UWSN Emergency Assistance Community Needs Fund, developed in response to COVID-19.
This position is responsible for maintaining designated outside agency relationships, navigating complex grant administration and qualifying criteria, ensuring accurate data entry and reporting. They will also demonstrate empathy and understanding in connecting community members in need with available resources.
· Identify and build partnership opportunities and promote relationship-building with organizations, agencies, and key community stakeholders.
· Works with the finance team to gather, evaluate, and analyze the financial results of each program/fund.
· Participate in long and short term program development and planning.
· Do we want to add something regarding creation of grants?
· Prepare and facilitate training on each program to ensure partner agencies follow proper protocol and documentation.
· Monitors program activities to ensure quality and accuracy of outcomes, documentation and data collection to demonstrate community impact.
· Coordinate evaluation and quality improvement activities, including those through collaboration with partners as appropriate.
· Collect and analyze customer feedback. Make recommendations for improvements.
· Performs other duties as requested.
Education, Skills, Experience, and Training Required
· Any combination of education that includes an Associate's or Bachelor's degree in a related field and a minimum of two to four years of progressively responsible administrative experience. The right combination of education or relevant experience may be substituted in place of degree requirements. Prior non-profit and grant support experience is preferred.
· Ability to prioritize workload and meet project deadlines.
· Ability to function effectively and efficiently in a fast-paced environment.
· Ability to think and problem-solve creatively.
· Strong project management and time management skills.
· Ability to provide customer service and guidance to people with a wide range of cultural backgrounds, age ranges, emotions, training, and experience.
· Ability to accurately extract data from reports or forms, posting information as required.
· Excellent oral and written communication skills, including composition, grammar, and proofreading.
· Experience with grants administration and compliance.
· Valid Nevada Driver's License, proof of auto insurance coverage, and car registration required.
· Diverse candidates encouraged to apply.
Technical Knowledge and Equipment
· Advanced knowledge of Microsoft Office and experience with database management.
· Experience with grant writing, grant management and conducting grant reviews.
· Knowledge of SurveyMonkey, SurveyMonkey Apply or similar grant management software.
· The incumbent in this position may operate any/all of the following equipment: telephone, fax machine; computer, printer and related equipment; copy machine; audio-visual equipment, calculator.
The environment for this position is an office area that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. Also, the incumbent may have limited travel to client sites, workplace events, meetings, etc.
In the course of performing this work, the incumbent:
· Will spend substantial time standing, sitting, speaking, and listening.
· Must regularly lift and move up to 10 pounds and occasionally lift and move up to 25 pounds.
· Reasonable accommodations for individuals with disabilities to perform the essential functions of the job.