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Office Administration - Inbound Sales & Service

United States Business Registration Inc
Dunedin, FL
  • Posted: over a month ago
  • $50,960 to $54,600 Yearly
  • Full-Time
  • Benefits: life insurance, medical, 401k,
Job Description

We have 2 open positions available to start almost immediately.

We have been in operation since 2011 to register and certify businesses of all sizes so they can bid on and win Federal Government contracts, work and grants. We register businesses of all sizes, as well as non-profits, international entities and multiple types of government agencies and entities. We do not expect anyone to have extensive experience or any at all within this particular industry. We will train the right candidates and help you to reach the level of an official "Certified Registration Specialist" (CRS) here at USBRI in order to work directly with these organizations and help them.

This is a Monday-Friday 9am-6pm office position. The individual will provide needed support in a variety of areas within our company. Most organizations who need our services request and pay for such via our website. Once a new order is received, they are assigned to a CRS to work directly with them throughout the registration and certification process thru to completion (of which you will be trained and Certified in).

Some organizations call our Help Desk or submit their inquiries and questions via our website prior to submitting payment as this is such an important subject matter for their entity and a complicated one at that. Commissions will be earned from the incoming calls we receive daily. They average about $250 weekly, $13,000 yearly average commission with no out-bound calling. This is not a sales job whatsoever, but a CRS can earn extra money just by taking an interest in the company when they answer incoming calls to our Help Desk. You will primarily be working with already paying clients (80%) and working directly with business owners, directors and/or their office managers via email and phone. We have procedures in place that are relatively easy to follow and easy to learn.

No experience is necessary. We will train the right individuals. We are looking for people who are confident, willing & wanting to learn, motivated, honest, loyal and good hearted. These factors matter most. Also need people who are comfortable speaking on the phone to our clients which would be all Incoming-Calls to our Help Desk or you reaching out to a paying client for information regarding their registrations and certifications that we have filed or are filing for them. NO OUTBOUND SALES CALLS WHATSOEVER! Just to be clear.

Basic office experience is a definite plus, but not necessary. Very attentive to detail. Never afraid to ask questions. Someone with professionalism and responsibility would fit in great. We don't micro-manage and don't want to. We have positions open for an immediate start date. Basic experience with MS Office Products and savvy with search engines will be useful. Most importantly, a positive attitude and positive thinking, no room for drama here. We are a relatively small close-knit family oriented office. Looking for people that want to establish a career and plan on working here for at least 2-3 years if it ends up being a good fit for us both. You can always take the tremendous amount of knowledge that you will learn here that you can't learn anywhere else and have multiple new opportunities available to you going forward in life.

Full benefits, 401K with company matching, paid holidays, starts at $18.25 per hour with a possible raise after 90 days. Incentives/commissions average another $1000 per month on the lower end. Expect to make between $51,000 and $55,000 annually just by doing your job. Potential to make much more if motivated to do so. CRSs on average earn about $70,000 annually.

United States Business Registration Inc

Why Work Here?
Easy going environment where everyone has a name and is not a number. Quality of life is the most important aspect in a work/life balance.


1310 Heather Ridge Blvd

Dunedin, FL



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