Skip to Main Content

Customer Service Representative

United Road Towing Plano, TX

  • Posted: 18 days ago
  • Full-Time
  • Benefits: life insurance, medical, vision, 401k, dental
Job Description

Customer Service Representative

Are you looking for a positive work environment, a supportive management team, and a full benefits package? United Road Towing, Inc. is the leader in towing, recovery, impound, and vehicle management solutions in both the private and public sectors. We are currently providing career opportunities for Customer Service Representatives and Dispatchers at our Call Center located in Plano, Texas. Qualified candidates must be able to work a flexible schedule including weekends. We are hiring for 2nd shift(evenings/nights) and 3rd shift(Overnights).

To apply and interview, please stop by in person Monday-Friday between 9:00 am and 3:00 pm: 

Signature Towing, Inc. 1204 Municipal Ave.  Plano, TX. 75074

 

Job Description:

  •  Process incoming calls, outgoing calls, and customer service inquiries.
  •  Handle high call volumes (on average 150-200) in a call center environment.
  •  Respond to customer inquiries on the telephone and in e-mail.

 

​​​​Qualifications:

  • Previous experience in customer service, sales, or other related fields.
  • Ability to build rapport with clients.
  • Ability to prioritize and multitask.
  • Positive and professional demeanor.
  • Excellent written and verbal communication skills.
  • Familiarity with Microsoft Office.
  • Basic computer and data entry skills.

 

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • The employee is regularly required to see, talk and hear.
  • Sitting for extended periods of time.
  • Occasional standing, walking, bending, reaching, lifting and/or move up to 10 pounds.
  • Hand and finger dexterity is needed to use office equipment including but not limited to computer and peripherals, telephone, copier.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform this role.
Company Description
COMPANY OVERVIEW

United Road Towing, Inc. is the leader in towing, recovery, impound, and vehicle management solutions in both the private and public sectors. Through an extensive portfolio of local and regional brands, the Company dispatches approximately 500,000 tows, manages over 300,000 impounds and sells over 60,000 vehicles annually across the United States.

United Road Towing is an Equal Opportunity Employer and supports a Drug-Free Workplace.

United Road Towing

Why Work Here?
Great work environment and supportive management team!

COMPANY OVERVIEW United Road Towing, Inc. is the leader in towing, recovery, impound, and vehicle management solutions in both the private and public sectors. Through an extensive portfolio of local and regional brands, the Company dispatches approximately 500,000 tows, manages over 300,000 impounds and sells over 60,000 vehicles annually across the United States. United Road Towing is an Equal Opportunity Employer and supports a Drug-Free Workplace.

United Road Towing's Logo

Address

1204 Municipal Avenue

Plano, TX
USA

Industry

Business

View all jobs at United Road Towing

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.