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Customer Service Represntative - Japanese Interpreter (Part-time)

United Airlines Denver, CO
  • Expired: March 14, 2019. Applications are no longer accepted.

**Customer Service Representative (Part-time)** **Interpreter - Japanese language** **Denver, CO (DEN)** **Help United passengers reach their destinations, with a smile** Do you find the idea of working at an airport exciting? Would you love to help people get where they're going? Are you a real problem-solver who can stay focused in any situation? You're the perfect candidate for a role as a part-time Customer Service Representative for United Airlines. As part of our passenger service team, you'll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying "United Airlines is great!" **Caring for customers** + It is vitally important that our Customer Service Representatives make every interaction a positive one + Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected + To be successful, you'll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations + Caring happens regardless of our customer's disposition or travel challenges; there will be moments where you will be required to remain calm, positive, and caring even when our customers are not **Many routes to success** + Most new hires start as a Gate or Ticket Agents, helping passengers check in and board, as well as resolving any issues with travel that arise + We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job + With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles + You'll also have the ability to transfer to other locations within our amazing network **The ability to work any schedule or shift is crucial** + Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport + You must be available for day and night shifts, weekends and holidays + You will be required to work mandatory overtime, when necessary + As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule + Punctuality and reliability are essential-we've got flight schedules to meet! **The rewards for royal service** + $14.38/hour, with yearly increases (as per the union contract) + $1.00/hour additional for language skill ($15.38/hour) + Medical benefits for part time (20 - 30 hours per week) + Flight privileges: you and your family can fly anywhere in the world on stand-by + Time off: you'll always have two days off in a row and can earn vacation days based on length of service **A few additional requirements** + High school diploma, GED or equivalent + Minimum of 18 years old + Comfortable working on computers + Able to drive an operate equipment (jet bridges and PAL devices) + Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage + Must pass a background check and drug screen + Legally authorized to work in the United States without sponsorship **_Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT_** **Division:** 62 Airport Operations **Function:** Customer Service Equal Opportunity Employer - Minorities/Women/Veterans/Disabled