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Senior Systems Engineer

Unicom Technologies
Houston, TX
  • Posted: over a month ago
  • Full-Time
Job Description
Salary:

Purpose:  The purpose fulfilled by the Senior Systems Engineer is to maintain the current infrastructure and operating environment of multiple customers and provide escalation support for IT Support Specialists


Job Description:  The position of Senior Systems Engineer is one of the most important positions within the company because it bears the responsibility of the design and administration our customer’s It environments, including operating system software, application software, networking, and storage systems.  A successful Senior Systems Engineer will have various prerequisite skills and qualifications including impeccable design and implementation skills along with a strong grasp on troubleshooting and diagnostics. Must understand the technology requirements of a fast growing Managed and Cloud Services organization. Consistently demonstrates, “Can Do – Will Do” attitude.


ROLE AND RESPONSIBILITIES

o          Maintain the internal and customer facing environment in totality

o          Achieve near 100% uptime for the customer facing network.

o          Achieve five nines SLA for customer facing environment

o          Broad understanding of networking and security related technologies

o          Provide technical leadership, mentor other qualified engineers, and maintain the core values of General Informatics

o          Manage IT security strategy and the IT security function to ensure a useable, but secure infrastructure platform for our customers

o          Develop a strong change management process

o          Willing to work with multiple technology environments

o          Work directly with Sales to work on complex design for customer presentations

PREFERRED SKILLS AND QUALIFICATIONS 

o          Must be strong in Storage and Virtualization

o          Must be proficient with Microsoft Hyper-V

o          Ten years’ experience working as a leader and manager.

o          Experience as a technical lead in an IT discipline.

o          Significant experience in virtualization and cloud management

o          Experience managing IT security & Multisite AD

o          Experience automating tasks within infrastructure to ensure a better customer experience

o          Significant experience determining whether to host on-premises, in the cloud, or a hybrid approach.

o          Requires a customer service mindset and professionalism throughout all interactions.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

o          Bachelor’s degree in an applicable field.

Additional Notes

o          Education, Certifications or Experience are all preferred but not required for consideration.

Unicom Technologies

Address

Houston, TX
77077 USA

Industry

Technology

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