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Sr Customer Service Rep- X-Ray Tech Experience/Education Helpful!

Ultimate Staffing Portage ,MI
  • Expired: 10 days ago. Applications are no longer accepted.
Job Description


Roth Staffing is currently recruiting for Sr. Customer Service Representatives for a premier medical technologies client in Portage, MI. This is a 6+ month contract opportunity offering full time Monday-Friday hours.

Job Summary:
The Senior Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans, they will be focused on their individual production efforts to meet team and department production targets.

Major Duties/Responsibilities:

  • Enter segmentation request data into data base.
  • Review CT Scans for conformity to required protocol.
  • Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models.
  • Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty.
  • Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
  • Upload completed Pre-plans to field based personnel.
  • Document all activities according to prescribed methods and procedures.
  • Follow work instructions exactly to deliver consistent output

Required Qualifications:

  • A minimum of a High School Diploma or equivalent is required, a bachelor's degree or equivalent is preferred
  • Minimum of 2 years' work experience required.
  • Computer skills: Proficiency in Microsoft office suite is required, candidates with experience in Salesforce or Materialize MIMICS are preferred

Preferred Qualifications:

  • Certification or related experience in Radiology (CT, X-Ray, MRI)
  • Certification in Nursing or related field
  • College level anatomy course completion
  • Demonstrated customer service orientation.
  • Demonstrated interpersonal and communication skills preferred
  • Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment

Ultimate Staffing

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Portage, MI