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Customer Service Representative

Ultimate Staffing Orlando, FL
  • Expired: over a month ago. Applications are no longer accepted.

Ultimate Staffing is seeking Call Center Customer Service Reps to work a project with a text book company in the Central Florida area. The Call Center Rep will be responsible for helping students by providing product and service information and resolving technical issues.

*NO Sales *NO Cold Calling* NO Outbound*

Start date: August 4th or 7th, 2019 (long term contract)

Pay rate is $10/hr, 30-35 hours a week, FLEXIBLE HOURS!

Business Casual Dress Code



Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Communicate with customers via phone, chat and email

Qualifications:

  • Previous customer service experience preferred
  • Must be able to clear a Background Check and successfully complete Call Center Assessments
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Ultimate Staffing

Why Work Here?

Direct hire opportunity with national specialty pharmacy with excellent benefits and room for growth!

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Address

Orlando, FL
USA

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