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Call Center Representative

Ultimate Staffing San Diego, CA
  • Expired: over a month ago. Applications are no longer accepted.

Location: Carlsbad
Title: Call Center Representative
Pay Rate: $13-$15/hr
Hours: Mon-Friday 8am-5pm (or 8:30am-5:30pm)

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Solicits orders for merchandise or services over telephone. Calls prospective customers to explain type of service or merchandise offered. Enters data into computer using various data entry devices. Inputs lists of items, alphabetic, numeric, or symbolic in computer-readable format. Compares data entered with source documents, or re-enters data in verification format on screen to detect errors.


Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Ultimate Staffing

Why Work Here?

Work with a growth oriented organization focused on promoting from within!

Here at Ultimate Staffing Services, we are dedicated to making life better for the people we serve -- and that includes you. Over the past 20 years we have built a reputation as one of the nation's top staffing firms, consistently winning the staffing industry's highest honors, including "Best Staffing Firms to Temp For," "Best Staffing Firms to Work For" and "Best of Staffing -- Talent". You are the key to our ability to provide our clients with world-class service. Therefore, we provide you with all of the support you need to ensure your continued success. Our Ambassador ProgramTM makes you a representative of our company and sets achievable compensation and benefits levels based on your length of service. Here is some of what we have to offer: * Highly competitive compensation * Preventative Medical (MEC) Plan, dental and vision coverage * Life insurance w/ AD&D * Short-term disability * Medical indemnity * 401(k) * Paid holidays (based on length of service) * Credit Union membership * Online training modules available to improve skills and software knowledge * Ambassador of the Month honors * Monthly "Engage" newsletter just for our Ambassadors * VideoSelect -- video interview technology that allows you to virtually interview with hundreds of employers * Resume consultation services We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification; We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles; Fair Chance Initiative for Hiring Ordinance.

Address

San Diego, CA
92106 USA

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