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Call Center/ Collections

Ultimate Staffing Irvine, CA
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking a Collections Agent to join our team. The ideal candidate will have experience in a fast-paced, customer service environment and have excellent communication skills.

Do you have the confidence in your excellent work ethic and have the will to succeed? Then, apply! We will train the right candidate and help you succeed!

Duties & Responsibilities but not limited to:

  • Conduct inbound and outbound collections calls on past due installment payments
  • Secure payments from customers in an effort to meet collection goals and improve bad debt
  • Analyze account activity in an efforts to reconcile account balances
  • Maintain accurate customer account records; document collection efforts
  • Provide excellent customer service: interact with customers, teams, and field staff in recovery efforts & dispute resolutions
  • Secure good customer contact information – update account information

Requirements:

  • High school diploma or equivalent
  • 1+ Year of collections experience OR
  • 1 Year + of Sales Or customer service experience
  • Strong negotiation/sales skills; ability to meet/exceed collection$ goals
  • Excellent Attendance/Dependable
  • Produce high volume of outbound collection calls – meet/exceed call goals
  • Bilingual in English and Spanish
  • Type 35 WPM, minimum
  • 10-key by Touch
  • Strong, basic Math Skills
  • Schedule: Must be available and open to work morning, afternoon or evenings and weekends

Ultimate Staffing

Why Work Here?

Amazing company with an awesome culture!

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Address

Irvine, CA
USA

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