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Inbound Call Center Representative

Ultimate Staffing Services Dallas, TX
  • Posted: over a month ago
  • $13 Hourly
  • Temporary
  • Benefits: dental, medical, vision
Job Description

Monday-Friday and 1 day over the weekend 
Shifts 7AM-4PM, 8AM-5PM and 9AM-6PM
Pay: $13 hourly
Temporary 1 month with possible extension

Job Requirements
Handling inbound and outbound calls in a call center environment. CSR's will be assisting callers with questions and concerns regarding their auto insurances claims and the claims process. Will provide accurate updates to the insured on claim status by reviewing notes and documents in a claim file.

Candidate Requirements:
• Ability to use multiple systems simultaneously
• Exceptional interpersonal and customer service skills (written and oral)
• Ability to think logically and critically in a very face paced environment
• Strong time management and organizational skills
• Must possess computer skills and have ability to learn new software
• Ability to adapt easily to ever-changing projects
• Ability to handle escalated calls
• Ability to comprehend insurance terms and claim processes

Company Description
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Ultimate Staffing Services

Why Work Here?

This role is at their Corporate office where they offer a wonderful work culture & TONS of advancement opportunities! Direct Hire!

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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