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Marketing Communications Manager

Ulrich Barn Builders, LLC
Santa Clarita, CA
  • Expired: May 06, 2022. Applications are no longer accepted.

Ulrich is an awesome place to work, with amazing benefits for all employees. We only build quality products we love, provide incredible hospitality to our customers, and change the world by providing lifestyle structures that fit people's needs. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Position Overview

As the Retail Marketing Communications Manager, you serve as the face of Ulrich for potential customers that arrive at our stores. You will be responsible for warmly welcoming customers and learning about the solution they desire. By leveraging our proven process and a keen ability to listen to the true needs of the customer, you will set them up to speak with the Sales Designer to build their dream. You will be responsible for the presentation of the store, fielding incoming calls, scheduling meetings with the designer, customer outreach, and following up for referrals and reviews of their experience while leveraging our CRM system. On occasion, you will be required to design the customer's structure and sell them on our solution should the Retail Designer be unavailable when it's time to move forward.

Compensation and Benefits

  • Annualized base pay can range from $36-46k depending on experience
  • A quarterly bonus is earned based on performance
  • Medical, Vision, Dental
  • PTO
  • 401(k) with a company match
  • Non-Exempt Full-time
  • Life Insurance
  • Long/Short Term Disability Insurance
  • Professional Development

Work Location & Hours

  • Ulrich's Retail Store
  • This is not a remote working position
  • Work hours will vary Monday through Friday between 8:30 am and 5:30 pm. Various Saturdays are required and scheduled by the manager. The store is closed on Sunday.
  • The expectation is a 45-hour workweek

Primary Job Roles

  • Greeting customers as they arrive and controlling the initial steps of the buyer journey
  • Leverage our CRM system to provide better insights to both sales and marketing
  • Marketing on all local social platforms for your area
  • Ensuring that all marketing materials are stocked and in place
  • Ensure the store is maintained (using various vendors) and in top shape at all times for when customers arrive
  • Outbound and inbound calls with customers. Follow up with customers post-sale via email, phone, and text
  • Support the entire Ulrich team and push to achieve sales goals through collaboration and drive
  • Act as a backup designer as needed

Skills & Abilities

  • Must be punctual, have a positive attitude, and have a personal drive to exceed goals
  • Maintain a professional appearance
  • Ability to listen, understand, and ask probing questions
  • Highly coachable, able to learn quickly, and retain knowledge
  • Must be tech-savvy and have computer skills (able to type quickly and navigate efficiently)
  • CRM experience - HubSpot preferred
  • Attention to detail and process requirements
  • Strong communication, interpersonal, teamwork, and customer service skills
  • Time management and analytical skills
  • Familiarity with Google Suite
  • Able to lift up to 40 lbs

Who we are

Learn more about Ulrich at our website - www.UlrichLifestyle.com

Ulrich Barn Builders, LLC

Address

Santa Clarita, CA
91382 USA

Industry

Business

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