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Customer Service Representative

Uline Kenosha, WI
  • Posted: over a month ago
  • Other
Customer Service Representative
Starting from $18 to $25 per hour

Milwaukee Branch
12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of our company. Walk into our Call Centers and you'll hear a hum; that's us delighting our customers and fulfilling our promise of reliability.

Available Shifts
24/7 call center with set schedule

Position Responsibilities
  • Guide and process customer orders in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Work with Uline's internal departments to meet our customers' needs.
  • Help resolve product returns, respond to shipping inquiries and answer order status questions.
  • Submit quotes for large quantity orders and custom items.

Minimum Requirements
  • Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast paced environment with coaching support.
  • Dedicated to excellent attendance.
  • Available for 4 weeks of training, Monday - Friday, 8:30 AM to 5 PM.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.
Employee Perks
  • On-site caf and outdoor patio.
  • First-class fitness center.
  • Beautifully maintained walking trails.
  • Free chair massages.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company whose incredible service, huge inventory and quality products fuel our ongoing expansion and growth. We offer same-day shipping on over 36,000 products in our 788-page catalog and on our state-of-the-art e-commerce website.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled


Uline is a drug-free workplace.

Uline

In 1980, after recognizing a local need for a shipping supply distributor, Liz and Dick Uihlein started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). It sold far beyond their expectations and encouraged the Uihleins to add more products to the catalog the following year. Uline has steadily grown and continues to be a family owned and run business. The product line has expanded to include industrial, packaging, shipping, material handling, retail and janitorial supplies, including over 1,550 shipping box sizes alone. The 750-page Uline catalog reaches businesses nationwide, offering 34,000 products with quick delivery. Today, with over 6,000 employees in North America, Uline has distribution centers in Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX and Seattle, WA. We also have international facilities in Toronto, Edmonton and Vancouver Canada, along with Mexicali and Monterrey Mexico.

Address

Kenosha, WI
USA

Website

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