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Customer Service Leadership Trainee

Uline Kenosha ,WI
  • Posted: 14 days ago
  • $20 to $25 Hourly
  • Full-Time
Job Description
Customer Service Leadership Trainee
Starting from $20 to $25 per hour

Opportunity for annual bonuses over $6,000

Milwaukee Branch
12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of our company. We depend on our Call Center employees to serve our customers and fulfill our promise of reliability.

Hours: Monday - Friday, 9:30 AM to 6 PM

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

Position Responsibilities
  • Manage a team of customer service reps on a daily basis.
  • Participate in a rotational training program covering all aspects of customer service.
  • Set goals and provide mentoring / coaching.
  • Perform quality monitoring on team members and provide feedback.
  • Audit department processes and identify areas for improvement.
  • Assist in the recruiting process to fill customer service positions.

Minimum Requirements
  • Bachelor's degree.
  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.
  • Strong track record of customer focused service and attention to detail.
  • Prior leadership experience is a plus.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Tuition reimbursement.
  • Career advancement opportunities.

Employee Perks
  • On-site caf and outdoor patio.
  • First-class fitness center.
  • Beautifully maintained walking trails.
  • Free chair massages.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.
  • Voluntary opportunities for overtime.
  • Scholarship program for children of employees.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company whose incredible service, huge inventory and quality products fuel our ongoing expansion and growth. We offer same-day shipping on over 37,500 products in our 812-page catalog and on our state-of-the-art e-commerce website.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled

MONPOST
#LI-POST
#ZR

Uline is a drug-free workplace.
Company Description
In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.

Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,650 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 812-page catalog reaches businesses nationwide, offering 37,500 products always in stock for quick delivery.

With over 6,500 employees in North America, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX and Seattle, WA, as well as international locations near Toronto and Edmonton, Canada and in Mexicali and Monterrey, Mexico.

Uline

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company. Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,650 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 812-page catalog reaches businesses nationwide, offering 37,500 products always in stock for quick delivery. With over 6,500 employees in North America, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX and Seattle, WA, as well as international locations near Toronto and Edmonton, Canada and in Mexicali and Monterrey, Mexico.

Address

Kenosha, WI
USA

Website

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