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Site Reliability Engineer

Ubertal Inc Phoenix, AZ
  • Posted: over a month ago
  • Full-Time
Job Description

Job Title Site Reliability Engineer

Location Remote

Duration 11/9/2020 - 5/28/2021

Can sit anywhere. Site Reliability Engineer who would serve as the bridge between our Cloud Operations and our Cloud Platform & Delivery teams. Our application environment is a blend between EC2, Kubernetes, which runs the bulk of our production Microservices, and a public cloud-driven services layer running on popular open source components. Our Operations team also interfaces with network components as well as some cloud-based productivity tools. The individual will embed in the Operations team and will also serve in the SRE Community of Practice, helping to bridge the needs and technologies of both teams while enabling the Operations team to streamline and automate the parts of their work that interact with the Platform.

have managed production infrastructure sites for front and back-end services

Good knowledge of Linux internals and administration

Experience in systems software development (java go, python, bash,)

Deep knowledge of infrastructure as code principles, knowledge of Terraform is a must to have.

Deep experience with AWS (Cloud Computing: Ec2, S3, RDS, VPC, Security Groups, ELB, ElastiCache, Beanstalk, Redshift ...)

knowledge with SQL and NoSQL database administration

Able to define actionable monitoring and alerting for systems

On-call experience dealing with production incident management and resolution

Cloud Expert: Well versed in AWS services for monitoring, logging, metrics, high availability, and automation

Operationally Focused: Passionate about monitoring, resiliency, uptime, performance and automation

Effective Communication: Excellent listener; proven collaborator with superiors, peers and staff

Automation Driver: Constantly look for automation opportunities

Curious: Hands-on, "roll up your sleeves" collaborative style of working

Passionate: Bring energy and enthusiasm to the job and organization

Achiever: Consistently attain/exceed individual and team goals

Multitasker: Ability to juggle multiple work items

Enjoy problem solving: Ability to find creative and reliable solutions to complex problems

Define Service Level Objectives and performs the work required to ensure we meet those SLOs.

Knowledge of networking and monitoring skills

Strong communication skills with an ability to relay incident details expeditiously, concisely, and accurately

Proficient leading remote online collaborative meetings adhering to project management principles and documentation

Strong organizational skills with extremely high level of attention to detail

highly motivated, quality conscious self-starter that requires little to no supervision, able to own tasks from start to finish

Customer focused - Investigates and resolves customer issues and inquiries (i.e., emergency and non-emergency)

Identify, receive, triage and act upon events and incidents coming from various SaaS services

consistently meets or exceeds established Command Center key performance indicators (KPI's)

Work per escalation, notification and incident practices

Monitor the availability or the CI/CD environments

Working under pressure in production environments running production customer workloads and services

Previous knowledge or strong desire to learn about crisis management issues.

Ability to work with geographically disperse teams part of a world-wide operations team Minimum Requirement

5+ Year of AWS Cloud Experience and 8+ years in IT

Excellent written and verbal communication skills

Experience implementing fault detection, and automating fixes

Experience designing scalable services

Experience designing distributed, fault-tolerant systems

Experience with Micro-Services Architecture

Experience managing services in AWS

At least one AWS certification (Associates level)

Ubertal Inc


Phoenix, AZ
85001 USA

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