Skip to Main Content
← Back to Jobs

Customer Service Experience Representative

USP Motorsports Inc. Pompano Beach ,FL
  • Posted: 13 days ago
  • $28,410 to $39,866 Yearly
  • Full-Time
  • Benefits: vision, 401k, dental, life_insurance, medical
Job Description

About us: Rapidly growing online retailer with an aftermarket automotive portfolio of products. Active catalog of over 100,000 items and looking to expand our ecommerce catalog exponentially.

Job Purpose

At USP Motorsports, we hold customer service to the highest standard. It is our mission to assist our customers with the best possible experience with our combined automotive enthusiasm and expertise. As a representative, you would be in the front lines of assisting our customers with any new or existing orders, along with any additional questions they may need our assistance with while maintaining a level of professionalism that is expected from an industry-leading company that has been in service for 20 years. 

Primary Duties & Responsibilities

  • Minimum of 2 years prior experience in a customer service role, required duties, and responsibilities including servicing customers von the phone, email, live chat or support tickets. 
  • Automotive knowledge not required but highly preferred. 
  • Position requires proficiency in basic PC functionality, high rate typing skills, and data entry. 
  • College education or automotive education preferred, automotive enthusiast, preferred.
  • Proficiency in computer applications such as Word, Excel, Gmail Suite, Google Docs,
  • Strong oral and written communication skills including utilizing proper email etiquette
  • Ability to control multiple priorities and projects in a fast-paced environment, including simultaneously managing phone calls, email, live chat, and face-to-face communications.
  • Effective attention to detail and a high degree of accuracy.
  • Ability to work independently as well as within a team dynamic, building effective relationships that motivate, encourage, and support team members across the organization.
  • Ability to give and receive constructive feedback, identify and address problems, and offer solutions.
  • Experience in a call center environment is a plus. 

Job Type: Full-time

Compensation:

  • Based on experience.

Company Description
Online eCommerce sales for European car parts.

USP Motorsports Inc.

Why Work Here?

Growing fun company!

Online eCommerce sales for European car parts.

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.