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USAN Scrum Master

Norcross, GA
  • Posted: January 13, 2023
  • Full-Time

USAN is well on our way through our Agile transformation journey and the Operations Department is searching for a Scrum Master to help along the way. We need someone that wants to help develop teams into high performing groups that embody the Agile principles and Scrum Values. If you like working with cross-functional teams to solve complex problems and have a penchant for finding the growth opportunities, we're looking for you.

What You'll Do

  • Guide and coach Scrum Teams on Agile practices and principles to deliver high quality products and services to internal and external customers
  • Responsible for ensuring the delivery of projects, through sprint and release planning, facilitating scrum events and focusing on continuous improvement.
  • Helping the product owner and development team to achieve sprint and program commitments
  • Lead the scrum and development teams in self-organization
  • Remove impediments and coach the scrum team on removing blockers
  • Support the Product Owner in work prioritization
  • Empower the Dev Team to make and accomplish reasonable commitments
  • Concurrently support multiple Scrum teams as available and appropriate
  • Contributes to the advancement and improvement of Agile practices within the organization
  • Facilitate communication to stakeholders

Who You Are
  • Embody servant leadership
  • Passionate about growing team agility
  • Excellent communication, interpersonal and mentoring skills
  • Ability to analyze and think quickly and to resolve conflict
  • Ability to determine what is Agile and what is not, what is Scrum and what is not
  • Experience with successful Agile techniques
  • Ability to work with and lead a team
  • Ability to adapt to a changing environment
  • Self-motivation and ability to stay focused in the middle of distraction

Experience You Bring
  • Certified Scrum Master - preferred
  • SAFe Knowledge or experience desired, additional agile methodologies such as Kanban
  • Test Driven Development
  • Demonstrated experience facilitating meetings with various levels of leadership and management
  • Experience within the telecommunications or Multi-Channel Industries is a plus
  • Understanding of Agile project management methodologies and best practices
  • Bonus points for experience working with Service Now



Norcross, GA
30071 USA



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