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Bilingual Customer Service Representative

US Tech Solutions Dallas, TX
  • Expired: over a month ago. Applications are no longer accepted.

Job Title: Bilingual Customer Service Representative (Cantonese / Mandarin / Vietnamese / Korean / Gujarati)
Location: Dallas, TX 75206 USA
Shift/ Timings: Monday - Friday with possible Saturdays.
Candidates should be flexible to work any shift between 8am - 11pm, however our primary focus is on 2:30pm– 11:00pm.

Day to day responsibilities:
• Handle high volume of external inbound and outbound customer and sales agent inquiries.
• Communicates product features and benefits and contract provision details.
• Maintains satisfactory level of key performance indicators according to departmental requirements.

Qualification / Skills Required:
• Must be fluent with English and (Cantonese / Mandarin / Vietnamese / Korean / Gujarati)
• Associates, or bachelor’s degree preferred, or equivalent years of related experience.
• Minimum 2 years of customer service and/or call center experience required

Training & Development:
• Customer Service Representatives undergo a comprehensive training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

US Tech Solutions

Why Work Here?

Our talent, your results– this is the premise behind US Tech Solutions.

About US Tech Solutions: US Tech Solutions is a new age leading total talent solutions provider. Our current revenues are in excess of $140 Million annually. Our staffing solutions include multiple labor categories like IT, Scientific, Clinical, Engineering, Finance, and Professional. We currently support over 80 Fortune 500 clients and are a top supplier in various contingent labor programs. To learn more about US Tech Solutions, please visit us at www.ustechsolutions.com.

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Dallas, TX
USA

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