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Technical Customer Support- Installation and troubleshooting

US Sales and Manufacturing Company East Rutherford, NJ
  • Expired: over a month ago. Applications are no longer accepted.

We are currently seeking a individual to provide over the phone customer support for field plumbers and electricians installing our products.

This is NOT an IT position.

Responsibilities:

  • Support the installation and repair of Steam Spa equipment
  • Troubleshoot over the phone with field installers and customers
  • Adhere to all quality and safety codes

​​Qualifications:

  • Ability to learn about our product and its installation methods
  • Familiarity with plumbing and electrical equipment helpful
  • Patience to troubleshoot with customers via phone
  • Clearly converse in English
  • Computer literacy for email and call logging
  • Strong problem solving and critical thinking skills

Work hours are Monday – Friday, 8:30am to 5pm, we offer full benefits with medical and matching 401k plan.

US Sales and Manufacturing Company

We are a US based, market leader in the luxury plumbing industry.

Address

25 East Union Ave, East Rutherford, NJ 07073
East Rutherford, NJ
USA