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Customer Service Representative

UNILOCK OF MICHIGAN Brighton, MI
  • Posted: 15 days ago
  • Other
COMPANY DESCRIPTION: Unilock is an innovative leader in the manufacturing and marketing of the highest quality concrete products for the professional landscape and construction industry. The ideal Customer Service Representative candidate will contribute a positive attitude in our teamwork approach. This candidate will be a team-oriented individual with a strong, self-directed work ethic. In a busy work environment, the ability to juggle multiple tasks is a necessity. DUTIES AND RESPONSIBILITIES: Processing orders, answering and routing telephone calls, administrative paperwork and other duties as assigned Assist homeowners in accomplishing their vision of their outdoor environment Promote good customer relations by consistently providing excellent customer satisfaction with a friendly demeanor, can-do attitude and willingness to help at all times Have a developed rapport with the customer base, greet by name, have knowledge of account ownership, be responsive and timely, and display a caring attitude Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues Perform daily office responsibilities, working with Department Managers to maintain the efficient operation of the office Assist with completion of special projects as needed and assigned Use various PC-based software packages, including spreadsheets, word processing and graphics to produce high-quality reports NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization. Employment Type: Full Time Years Experience: 1 - 3 years

UNILOCK OF MICHIGAN

Address

Brighton, MI
48116 USA

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