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Pension Participant Services Representative

UFCW Unions and Employers Benefits Administration, LLC
Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Benefit Funds – Atlanta, GA 

RESPONSIBILITIES:

Responsibilities include but may not be limited to:  

·      Provides excellent customer service in daily interaction with participants.  

·      Answer phone calls from retirees and participants. 

·      Maintain a detailed ledger of the phone conversations in the benefit system. 

·      Maintains a high degree of confidentiality.  

·      Assists with the daily maintenance of records such as changing address, W4-P tax changes and direct deposit changes. 

·      Assists with prepping documents to be scanned. 

·      Assists with mailing documents. 

·      Other duties as assigned. 

 

REQUIREMENTS:

Required Minimum Qualifications: 

·      High School Diploma from an accredited school or equivalent GED. 

·      1 years of customer service experience. 

·      Minimal knowledge of benefits. 

  

PREFERRED QUALIFICATIONS: 

·      Knowledgeable in pension. 

·      Strong PC skills. 

·      Hands on experience with Benefits Administration systems. 

·      Strong written and oral communication skills and the ability to explain benefits to clients. 

·      Listening skills and ability to actively handle all situations with diplomacy and tact. 

·      Ability to manage multiple tasks with strong attention to detail and follow up. 

·      Excellent organization, prioritization and time management skills. 

·      Ability to build relationships with both internal and external customers. 

·      Highly self-motivated, achievement oriented with the ability to work in teams. 

·      Ability to grow with changing demands of the position and the company.    

 

Job Type: Full Time

The LLC is an affirmative action employer and encourages applications from all qualified candidates regardless of gender identity, race, ethnicity, age, sexual orientation, marital status, religion, or disability. 

Company Description
The UFCW Unions and Employers Benefits Administration, LLC (“LLC”), located in Atlanta, GA, is currently seeking a Participant Services Representative in the Pension Department. The LLC provides administrative services to a multiemployer defined benefit pension plan, three separate multiemployer health and welfare plans and a legal fund (collectively referred to as “the Funds”). The Funds provide benefits to approximately 230,000 active members and their eligible dependents as well as 46,000 retirees and beneficiaries and have assets in excess of $4 billion.

UFCW Unions and Employers Benefits Administration, LLC

Why Work Here?
Competitive salary

The UFCW Unions and Employers Benefits Administration, LLC (“LLC”), located in Atlanta, GA, is currently seeking a Participant Services Representative in the Pension Department. The LLC provides administrative services to a multiemployer defined benefit pension plan, three separate multiemployer health and welfare plans and a legal fund (collectively referred to as “the Funds”). The Funds provide benefits to approximately 230,000 active members and their eligible dependents as well as 46,000 retirees and beneficiaries and have assets in excess of $4 billion.

Address

Atlanta, GA
USA

Industry

Business

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